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For assistance, please call 1-800-211-PANA (7262). 41
Troubleshooting
General use
Programmable settings
Problem Cause & solution
The unit does not work. LMake sure that the battery is installed correctly (page
10).
LCheck the connections (page 9).
LFully charge the battery (page 11).
LClean the charge contacts and charge again (page 11).
LUnplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
LRe-install the battery (page 10) and fully charge it.
The display shows “No
link to base. Move
closer to base, try
again.” and an alarm
tone sounds.
LThe handset is too far from the base unit. Move closer
and try again.
LPlug in the base unit’s AC adaptor.
LRaise the base unit antenna.
LIf the above remedies do not solve the problem, the
handset may have lost communication with the base
unit. Register the handset again (page 34).
I cannot hear a dial tone. LConfirm that the telephone line cord is connected (page
9).
LDisconnect the unit from the telephone line and connect
a known working telephone. If the working telephone
operates properly, contact our service personnel to
have the unit repaired. If the working telephone does
not operate properly, contact your telephone company.
Problem Cause & solution
I cannot program items. LProgramming is not possible while the handset is being
used.
LDo not pause for over 1 minute while programming.
LMove closer to the base unit.
While programming, the
handset starts to ring.
LA call is being received. Answer the call and start again
from the beginning after hanging up.
TG2420(e).book Page 41 Thursday, December 16, 2004 11:11 AM