Panasonic KX-NCP1000 IP Phone User Manual


  Open as PDF
of 4
 
Key Features
• Point and click call control
• Presence Functionality
• Instant Messaging
• Visual Voice Mail access
• Unied Communication (integrated with the TVA50/200)
• Integration with Microsoft
®
Outlook
®
• Call History logging
• Desktop Call Center Applications
• Agent Log In/ Log out and Wrap Up
• Supervisor Call Group Monitoring
• Compatible with Hard and Soft Phone Options
• Separate Server Not Required
Notes:
1. All Keys are installed in the KX-NCP platform via system programming tool.
2. Number of Softphone users is limited by the NCP system capacity.
3. 5 Basic CA keys are included at no charge and ship with the NCP system.
2 Pro keys are also included (60 day free trial).
Specifications
Model Type / Description
KX-NCS2101
CA Basic (1 User)
KX-NCS2105
CA Basic (5 Users)
KX-NCS2110
CA Basic (10 Users)
KX-NCS2201
CA Pro (1 User)
KX-NCS2205
CA Pro (5 Users)
KX-NCS2210
CA Pro (10 Users)
KX-NCS2301
CA Supervisor (1 User)
KX-NCS3204
CA Supervisor (4 Users)
KX-NCS3208
CA Supervisor (8 Users)
KX-NCS3216
CA Supervisor (16 Users)
Communication
Assistant Keys
Systems
Communication Platforms
KX-NCP500, KX-NCP1000
Messaging
KX-TVA50, KX-TVA200
Communication Link
TCP/IP (LAN)
System Phones
Digital proprietary telephone (DPT)
IP telephone (IP)
Single line telephone (SLT)
Softphone
Client PC Hardware
CPU
Intel
®
Core
™
/ Pentium
®
/ Celeron
®
or comparable 2.0GHz (or higher)
RAM (Memory)
512MB (or higher)
Hard Drive
2.0GB Free Space
Display
1280 x 1024
LAN (Ethernet)
100BaseT
Client PC Software
Operating System
Windows
®
XP
®
/ Vista
®
Requirements
Panasonic Corporation of North America
Executive Offices: One Panasonic Way,
Secaucus, NJ 07094
(201) 348-7000
www.panasonic.com/ecs
Panasonic Customer Service
9 am – 9 pm (EST) Monday through Friday;
10 am – 7 pm (EST) Saturday and Sunday:
1-800-211-PANA
www.panasonic.com/support
For hearing or speech impaired TTY users:
1-877-833-8855
Microsoft, Outlook, Ofce, XP, Vista and Windows are either registered trademarks or trademarks
of Microsoft Corporation in the United States and/or other countries.
Intel, Core, Perntium, Celeron are either registered trademarks or trademarks
of Intel Corporation in the U.S. and other countries.
CA BASIC CA PRO CA SUPERVISOR
Free Keys
3
5 Users 2 Users (60-day Trial) None
Additional Users
Key Required Key Required Key Required
Maximum Users
Limited to Max. Users in NCP Limited to Max. Users in NCP 4
Presence
Yes (Must be clicked) Yes Yes
Instant Messaging (Chat)
Yes Yes Yes
Call History (Entries)
10 1000 1000
Contact (Entries)
10 1000 1000
Microsoft Office
®
Integration
Yes Yes Yes
IP Softphone Module
Key Required Key Required Key Required
010709v1.3
 previous