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Answering system (KX-TG6322/KX-TG6323/KX-TG6324)
The 2nd caller’s information is
not displayed during an outside
call.
L In order to use Caller ID, call waiting, or Call
Waiting Caller ID (CWID), you must first
contact your service provider/telephone
company and subscribe to the desired
service.
After subscribing, you may need to contact
your service provider/telephone company
again to activate this specific service, even if
you already subscribed to both Caller ID and
Call Waiting with Caller ID services (CWID).
Problem Cause/solution
The unit does not record new
messages.
L The answering system is turned off. Turn it on
(page 32).
L The message memory is full. Erase
unnecessary messages (page 33).
L The recording time is set to “Greeting
only”. Change the setting (page 37).
L If you subscribe to the voice mail service,
messages are recorded by your service
provider/telephone company not your
telephone. Change the unit’s number of rings
setting or contact your service
provider/telephone company (page 36).
I cannot operate the answering
system.
L Someone is using the unit. Wait for the other
user to finish.
L A caller is leaving a message. Wait for the
caller to finish.
L The handset is too far from the base unit.
Move closer.
I cannot operate the answering
system remotely.
L You are entering the wrong remote access
code. If you forgot the remote access code,
store a new remote access code (page 35).
L Press each key firmly.
L The answering system is turned off. Turn it on
(page 36).
L You are using a rotary/pulse telephone. Try
again using a touch-tone phone.
Problem Cause/solution
TG63xx_OI.book Page 48 Thursday, January 10, 2008 9:02 AM