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4 Analog Telephone User Guide
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Message Waiting Indication (MWI)
Depending on the system hardware/software configuration, visual or audible signalling for
Message Waiting Indication (MWI) is available for analog telephones.
There are two MWI types: Stutter Dial Tone and Lamp Indication. Your system administrator
determines which MWI type is assigned to your telephone in system programming.
Replying to messages
You can receive internal and external messages.
• Internal messages are sent from a designated direct-dial telephone or an internal voice
message center on your system.
• External messages are sent from a remote voice message center outside your system.
Contact your system administrator to confirm your mailbox privileges on an internal or remote
voice message center.
Stutter Dial Tone Lift the handset. You will hear a stuttered dial tone when you have a
message waiting.
Lamp Indication The indictor lamp on your telephone lights up when you have a message
waiting.
Cancel MWI To turn off Stutter Dial Tone or Lamp Indication at your telephone:
Press LINK £flfi or reply (listen) to your new messages.
Replying to internal
messages
Do one of the following:
• Press LINK •flfi to be automatically connected to the internal
message sender.
If you have more than one message waiting, you are connected to
the first message that was received.
• Dial the extension for the internal voice message center. Enter your
mailbox number and password and press £. Follow the voice
prompts to access your messages.
Contact your system administrator for the extension number of the
internal voice message center.
For more information on internal voice messaging features, refer to
“Voice Messaging - Internal” on page 8.
• Dial the single digit access code for the designated direct-dial
telephone to retrieve your messages.
Contact your system administrator for the single digit access code.
Replying to external
messages
Do the following:
• Place a call to the remote voice message center to retrieve your
messages.
Contact your system administrator for the telephone number of the
remote voice message center.