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Using the Basic Features of Your SoundPoint
®
IP 550 Desktop Phone
3 - 17
• Consultative transfer—The party to whom you want to transfer the call
answers their phone before you transfer the call or hang up. You can
consult with them before completing the transfer.
— Refer to Performing a Consulative Transfer on page 3-17.
• Blind transfer—The call is automatically transferred after you dial the
number of the party to whom you want to transfer the call.
— Refer to Performing a Blind Transfer on page 3-18.
• Attended transfer—The parties are automatically connected to each other
after you exit the conference.
— Set up a conference call and then end your participation. For more
information, refer to Hosting Conference Calls on page 3-9.
Performing a Consulative Transfer
To transfer a call:
1. During a call, press the
or the Trnsfer soft key.
The active call is placed on hold.
2. Do one of the following:
— Enter the number to which you want to transfer the call.
— Refer to Placing Calls on page 3-2.