NEC AT-21 Telephone User Manual


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25
Placing Calls
Placing Calls Quickly
Your call will ring or voice-announce. If you hear ringing, wait for an answer. If you hear a beep, begin
speaking. Dialling “1” changes voice/ring mode (where the destination is a Topaz Telephone).
Placing an Intercom Call
Extension Number
? ? ?
Common/Personal Abbreviated Dialling Bins are numbered as follows (by default):
2-digit dialling: Common = 00-79, Personal = 80-99, or
3-digit dialling: Common = 000-899, Personal = 990-919.
Single Line Telephones cannot store a number into an Abbreviated Dialling Bin. For this you must use a
Display Topaz Telephone or PC Programming application. Ask your NEC Authorised Supplier for details.
System programming is required to provide Group Abbreviated Dialling. Ask your NEC Authorised
Supplier for details.
Abbreviated Dialling <for outside calls>
Group
Abbv.
18 4
Group Abbv. Bin No.
? ? ?
Common/Personal
Abbv. Bin No.
Common/
Personal
Abbv.
? ? ?
Listen for Dial Tone before dialling the Telephone Number.
Placing an Outside Call
Tele phone Number
? ? ? ?9
Trunk Code
Answering Calls
Picking up another Extension’s Call
System programming is required to allow Group Call Pickup. Ask your NEC Authorised Supplier for details.
Hold / Transferring Calls
68 7
?7 5 ? ?
Extension Number
In same
Group
In other
Groups
Pickup for
Specified
Extension
68 9
1
Retrieving a Held Outside Call
? ?7 7 2
Trunk No.
you want to retrieve
Transferring a Call to another Extension
(Talking)
? ? ?
Extension Number
(Announce)
FLASH
Placing a Call on Hold / Retrieving a Held Call
(Talking)
If you go on hook, the held call will ring back.
This operation puts your call on Exclusive Hold. Other extension users can not take the call off Hold.
Hold Retrieve
(Don’t hang up)
FLASH FLASH
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