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Moving a Guest’s Mailbox
If you move a guest to a another room, you must also move the guest’s mailbox greeting
and messages. Before you can move the guest’s mailbox,
• the guest’s current mailbox must be set to ”checked in“
• the destination mailbox must be set to ”checked out“.
To move a guest’s mailbox
1. Dial the Express Messenger message center number.
2. When Express Messenger answers, eEnter the passcode for the front
desk mailbox.
3. Press
. . The system prompts you to enter the current mailbox
number of the guest.
4. Enter the guest’s current mailbox number. The system prompts you for
the mailbox number of the room that you want to move the guest’s
greeting and messages to.
5. Enter the mailbox number of the room that the guest is moving into.
6. If the destination mailbox number is valid and if the status of the mailbox
is currently ”checked out“, the guest’s greeting and messages are copied
to the mailbox.