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QUICK REFERENCE GUIDE
MITEL 5360 IP PHONE
Display Speaker
Ring/Message Indicator Mute
Volume, Speaker and Mute Controls Menu
Fixed Function Keys Cancel
Dial Pad Redial
Gadget Side Bar (see the other side) Hold
Navigation Page Keys and Context Icon Transfer/Conference
Speaker Message
Handset
Make a Call
Lift the handset OR
Press
Dial the number OR
Press a Speed Call key OR
Press OR
Dial the prefix for external calls (e.g. 9) and the
number.
Answer a Call
Lift the handset OR
Press and begin speaking.
End a Call
Press OR
Replace the handset.
Place a Call on Hold
Press The line key flashes.
Replace the handset if necessary.
Retrieve a Call from Hold
Lift the handset OR
Press
Press the flashing line key.
Retrieve a Message
Press It flashes when a message is
waiting.
Follow the voice mail prompts to retrieve your
message.
Transfer a Call
Press
Dial the number. Wait for an answer.
Hang up OR wait for the called party to
answer, announce the transfer, and then hang
up.
Conference a Call
Press
Dial the number of the next party. Wait for an
answer.
Press
Program a Speed Call
Press Menu OR
Press Settings.
Press Programmable Keys.
Press the key you wish to program.
Press Speed Call.
Press Edit Info and enter the label for the
Speed Call.
Press Edit Number and enter the phone
number for the Speed Call.
Press OK.
Press Save.
Press Close and then press Close again.
Adjust Volume Levels
Adjust ringer volume while the phone is ringing.
Adjust handset or speaker volume while using the
handset or speaker.
Press repeatedly to raise the volume OR
repeatedly to lower the volume.
Press to mute your microphone.
NOTE: For more information about other features and applications on your 5360 IP Phone, refer to
5360 IP Phone User Guide located at www.mitel.com, or contact your Administrator.