Mitel 5324 Telephone User Manual


 
Using Advanced Features
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Delete a Phone Book Entry
1. Press (SUPERKEY), and then press >> until PHONE BOOK? appears.
2. Press OK. PHONE BOOK: <number of items> appears.
3. Press
(UP) and (DOWN) to navigate to the entry you want to delete.
4. Press CHANGE, and then press DELETE. CONFIRM DELETE? appears.
5. Press CONFIRM. The entry is deleted, and ENTRY EMPTY appears.
6. Press
(SUPERKEY) to return to the default display.
Call a Phone Book Entry
See Dial by Phone Book Entry on page 17 to call a Phone Book entry
Shared Lines and Keys
There are three types of shared lines:
SIP: basic shared line with limited features (supports call forking but does not have
LED activity and lines are not linked. This type of shared line is available in normal
SIP mode).
SIP_BLA line type: server-enhanced Sylantro Bridged Line Appearance line type
SIP_SCA line type: server-enhanced Broadworks Shared Call Appearance line type
BLA and SCA line types allow calls and lines to be shared by multiple users. A SIP server
provides support for call presentation to multiple phones, call state notifications, and access
control.
Shared lines are shared among users but only the user who initiates activity on the line has
full control over it. For example, if a user initiates a conversation on a shared line, other users
can not affect that conversation. If the shared line is Ringing, or on Hold, any share user can
pick up the line and be connected to the calling/held party.
An exception to this scenario occurs when the server is configured to allow line seizure by
multiple lines. Mitel SIP phones support multi-call server programming.
Requirements for making calls and picking up held calls from shared lines are the same as
normal (non-shared) lines.
Shared Line Programming Requirements:
Your Administrator must create a user entry (on the User List Config page of the Web
Configuration tool) for the user with whom you want to share a line.
Your Administrator must configure the type of shared line (SIP, BLA, or SCA) in the Line
Type field on the User List Config page.
Programming Shared Line Keys
1. Access the Key Programming page of the Web Configuration Tool.
2. Click the Key Number of the key you want to assign as a shared line.