Mitel 5215 IP Phone User Manual


 
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Call History
Call History keeps track of the names (if available) and telephone numbers
of missed calls, answered incoming external calls, and outgoing external
calls. Once enabled on your phone by your system administrator, it functions
automatically.
To display the call history, and view call detail:
1. Press the Call History feature key. The total number of missed calls is
displayed in brackets ( ), the number of new missed calls is indicated
with a *.
2. To browse though the list of missed calls, press the *
key (Yes), followed
by the UP and DOWN keys to scroll through the list. To view answered
or outgoing calls, press the # key (No) once for answered, twice for
Outgoing. Use the UP and DOWN keys to scroll through the list of
answered or outgoing calls.
3. To view the number of the call, press the # key (Options).When the
options screen is displayed, press the * key (Details) to display the
number. From the number display, press the # key (Next) to display the
call time and date.
To return a call:
1. Display the call you want to return.
2. Do one of the following:
If the call is internal, and the caller name is known, press the * key
(Call). For unknown numbers, the * key is not displayed.
If the call is external, and you normally need to precede external calls
with a digit such as 9, its likely that your system administrator has
programmed your system to insert the 9 for you. In this case,
pressing the * key (Call) initiates the call immediately. Sometimes
the system will be unable to complete the dialin
g
automatically. When
this happens, you can edit the dialed digits manually by pressing the
# (Clear) key. Use the # key to delete the left-most digit, and then
type the di
g
its to insert them. When you have the dial strin
g
edited to
suit your needs, press the * key (Call) to dial the number.