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Owner’s Manual for the P-20 (Itinerant Radio)
http://www.midlandradio.com Page 16 of 16
SERVICE:
If you have a problem, which you believe requires service, please call first and speak with a service technician. Many
problems can be remedied over the phone without returning the unit for service.
If it ever becomes necessary to return your unit for service:
1. Pack the unit in its original box and packing.
2. Pack the original box in a suitable shipping carton. Improper packing will result in damage during shipment.
3. Include a photocopy of the bill of sale showing the date of purchase.
4. Include a brief description of the problem you are having.
5. Include a DAYTIME
telephone number.
6. Include a money order or Visa or Master Card credit card number for $7.50 to cover shipping and handling. No
personal checks please.
7. You do not need to return accessory unless they maybe directly related to the problem.
8. This information must
be included before Warranty Service can be considered. Failure to include these items will
delay the repair of the radio until these items are received.
LIMITED WARRANTY
Midland Consumer Radio Inc. will repair or replace, at its option without charge, any Midland GMRS transceiver, which
fails due to a defect in material or workmanship within ONE YEAR following the initial consumer purchase.
This warranty does not include any carrying cases, earphones, or antennas, which may be a part of or included with the
warranted product. Performance of any obligation under this warranty may be obtained by returning the warranted
product, freight prepaid, along with proof of purchase date, to Midland Consumer Radio Inc., Warranty Service
Department, 1120 Clay Street North Kansas City, MO 64116. Warranty information may be obtained by writing Midland
Consumer Radio, Warranty Service Department at the above address.
This warranty gives you specific legal rights, and you may also have other rights, which vary, from state to state.
Note:
The above warranty applies only to merchandise purchased in the United States of America or any of the territories
or possessions thereof, or from a U.S. Military exchange.
MIDLAND RADIO CORPORATION
1120 Clay Street
North Kansas City, MO 64116
Phone 816-241-8500. Fax 816-241-5713
E-mail: midlndcb@midlandradio.com
Or visit us at http://www.midlandradio.com