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CALLMASTER® V Telephone Console User’s Guide 555-233-735 Issue 1
The CALLMASTER V Telephone Console 1
The CALLMASTER V Telephone Console
The CALLMASTER
®
V telephone has been specially designed for use with the
Automatic Call Distribution (ACD) system and the many features of the
DEFINITY
®
Enterprise Communications Server (ECS) and the DEFINITY
®
Communications System Generic 1, Generic 2, and Generic 3. This
telephone is designed to be used with a headset in a 2-wire environment.
Note: Power for the CALLMASTER V telephone, including the headset,
comes from the DEFINITY switch through the 2-wire DCP line.
The CALLMASTER V also has a built-in Recorder Interface which allows you
to connect the telephone to a recording device so that you can record all voice
interactions. For more information about this interface, see “The
CALLMASTER V Recorder Interface” on page 3.
Note: The tape recorder used with the CALLMASTER V telephone must be
purchased by the user; it is
not
provided with the telephone.
Figure 1 below shows a front view of the CALLMASTER V telephone. The
features of the telephone are explained after the figure.
Note: For a rear view of the telephone, see Figure 4 on page 9.
FIGURE 1 The CALLMASTER V Telephone Console, Front View
7
PQRS
3
DEF
Speake r
Mute Hold
Redial
Transfer
Test
Ring
2
ABC
1
4
GHI
*
56
8
9
MNOJKL
TUV
WXYZ
O
#
Volume
Tel #
CALLMASTER V
13
14
12
Menu Exit Prev Next
Conf
9
10
11
7
6
4
5
3
2
8
1