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TROUBLE SHOOTING
PROBLEM
LIKELY CAUSES
No dial tone
1. Plugs disconnected from jacks.
2. Jack improperly wired.
Phone is dead
1. Damaged cord.
2. Jack improperly wired.
3. Line out of order.
Can make calls but
phone does not ring
1. RINGER switch is in OFF position.
2. Ensure plugs are well connected.
Can receive but
cannot make calls
1. If your line is conditioned to accept
pulse dialing only, slide PULSE/TONE
switch to PULSE position.
2. Contact your telephone company to
have your line changed to TONE or
PULSE service.
Static noise on line or
cannot hear the
calling party or
calling party cannot
hear you
1. If problems with your telephone service occur later, try to
determine if the trouble is with the telephone or with the telephone
company equipment.
Unplug the telephone and try it in a different room or in a
neighbors home to see if the phone line or jack is bad.
2. If disconnection of your equipment ends the problem, your
telephone may be the source of the trouble and it should be
tested and repaired if necessary before it is reconnected.
Replace the COILED HANDSET CORD.
Any phone store has these cords in
different lengths.
We recommend a cloth or other protective material be placed
under the set when placing it on surface with a natural or lacquer
finish.
For customer service, dial 1-800-315-5885.
LIMITED WARRANTY
We warrant this product to be free from defects in material and
workmanship under normal use for a period of 1 year after purchase and we
will repair it free of charge or replace it at no charge, should it become
defective under this warranty, providing you submit proof of purchase (sales
slip) with the set.
During the initial 1 year period after original purchase, we will service
or exchange, at no charge, the set that is returned to LENOXX
ELECTRONICS CORP. After the initial 1 year from original purchase, we
will repair the unit covering any part(s) that need to be replaced at no charge,
but will charge for the cost of labor, return postage paid by LENOXX.
This warranty does not apply to any products which have been subject
to misuse, neglect or accident. This warranty does not cover broken cabinet.
UNDER NO CIRCUMSTANCES WILL LENOXX ELECTRONICS CORP.
BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitations or exclusions may not
apply to you.
This warranty gives you specific legal rights, and you may also have
other rights which vary from state to state. The following charges apply to
repairs beyond the warranty period: $2.00. Be sure to pack carefully and
return postage paid insured together with your money order (personal checks
will not be accepted) and sales receipt to :
LENOXX ELECTRONICS CORP., 2 GERMAK DRIVE, CARTERET N.J. 07008
© 2004 LENOXX ELECTRONICS CORP.
2 GERMAK DRIVE
CARTERET, N.J. 07008
http://www.lenoxx.com
MADE & PRINTED IN CHINA
5
( MONDAY - THURSDAY 9:00 AM - 5:00 PM, FRIDAY 9:00 AM - 1:00 PM EST)
IB-PH301(MS)-WM-E-113003
IB-PH301(MS)-E-113003.p65 11/27/02, 2:11 PM6