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Jabra BT 5020 Bluetooth headset
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10. Using a Jabra Bluetooth Hub
The Jabra BT5020 can used along with the Jabra Bluetooth Hub (sold
separately). This will enable you to use the headset with both your mobile
phone and your office phone.
To pair the Jabra BT5020 with the Jabra Bluetooth Hub
The pairing process is a little different:
• Put your Jabra BT5020 in pairing mode
• Put the Jabra Bluetooth Hub in pairing mode.
• Place them close together. You do not need a dedicated pin code to pair
the two Jabra products. Consult the Jabra Bluetooth Hub user manual for
more information on how to connect the Bluetooth hub to your office
phone.
The use of the Jabra BT5020 with the Jabra Bluetooth Hub is very similar to
using the headset with a mobile phone only. The only difference lies in the
transfer of a call to the headset from the office phone.
Transfer the call to the headset
• Tap the answer/end button to transfer the call from the office phone to the
headset via the Jabra Bluetooth Hub
The answering of a call from the office phone requires a hook lifter in order to
have the Jabra BT5020 answer the call automatically.
11. Using a Jabra Bluetooth adapter
If you want to use the Jabra BT5020 with a non-Bluetooth mobile phone, the
Jabra A210 adapter is the answer.
It gives you a cordless connection with the following headset feature: answer/
end call, voice dial function (if supported by the phone) and mute. Rejecting
a call, last number redial and putting a call on hold might not be supported
through the headset jack in the mobile phone.
To pair the Jabra BT5020 with the Jabra A210
The pairing process is a little different:
• Put your Jabra BT5020 in pairing mode
• Put the Jabra A210 adapter in pairing mode
• Place them close together. You do not need a dedicated pin code to pair
the two Jabra products. Consult the Jabra A210 adapter user manual for
more information.
Making/answering a call when using the Jabra A210
• When you make a call from your mobile phone, the call will automatically
transfer to headset (if it is turned on)
• To answer a call: either tap the answer/end button on your headset, open
the boom arm or press the answer button on your mobile phone
12. Troubleshooting & FAO
I hear crackling noises
• For the best audio quality, always wear you headset on the same side of the
body as the mobile phone
I cannot hear anything in my headset
• Increase the volume in the headset
• Ensure that the headset is paired with the phone
• Make sure that the phone is connected to the headset – if it does not
connect either from the phone’s Bluetooth menu or by tapping the answer/
end button, follow the pairing procedure (see section 4)
I have pairing problems even though my phone indicates otherwise
• You may have deleted your headset pairing connection in your mobile
phone. Follow the pairing instructions in section 4.
Will the Jabra BT5020 work with other Bluetooth equipment?
• The Jabra BT5020 is designed to work with Bluetooth mobile phones. It
can also work with other Bluetooth devices that are compliant with
Bluetooth version 1.1, 1.2 or 2.0 and support a headset and/or hands-free
profile.
13. Need more help?
1. Web: www.jabra.com
(for the latest support info and online User Manuals)
2. E-mail: Tech Support: techsupp@jabra.com
Information: info@jabra.com
3. Phone: 1 (800) 327-2230 (toll-free in USA) (603) 579-5311 (Canada)
14. Taking take of your headset
• Always store the Jabra BT5020 with the power off and safely protected.
• Avoid storage at extreme temperatures (above 45’C/113’F – including
direct sunlight – or below -10’C/14’F). This can shorten battery life and
may affect operation. High temperatures may also degrade performance.
• Do not expose the Jabra BT5020 to rain or other liquids.