Interquartz 9859 Telephone User Manual


 
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Training mode
Allows a supervisor to monitor a trainee during a call.
* During a trainee's call the supervisor may lift the HANDSET(The HEADSET
/ HANDSFREE indicator will turn off).
* Quickly press the HEADSET / HANDSFREE key and the indicator will
illuminate.
* The trainee may continue the conversation with the supervisor only listening
to its progress.
Supervisor mode
Allows a supervisor to 'take over' a call between a trainee and another party.
* During a call, the supervisor may Lift the HANDSET to continue a normal
conversation with the other party, while the trainee listens to its progress
through the HEADSET.
* To return the call to the trainee, press the HEADSET / HANDSFREE key
and replace the HANDSET in the cradle.
9. EASYCALL AND CUSTOMNET USAGE
Where this telephone is used on a PABX (telephone switchboard) extension, or
a Direct Line with Telstra Australia's Customnet or Easycall service the follow-
ing information is important.
MAKING OUTGOING CALLS
If your phone is connected to any system where dialling must be grouped,
such as between internal and external dial tones, then the PAUSE function of
the telephone will be required. If in doubt, check with your system supplier or
Interquartz dealer, as failure to observe your system's requirements may lead