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© 2004 InSciTek Microsystems, Inc. All rights reserved. Allworx is a registered trademark of InSciTek Microsystems. All other names may be trademarks or registered trademarks
of their respective owners.
15
Key System Mode Operation
Key mode will fit the best in a sales or retail environment where any available person will
answer calls live. Examples are counter sales, car dealerships, travel agencies etc.
• All the phones in the system will be able to monitor and directly answer outside
lines (line appearances) – calls that are coming into your company.
• You will be able to monitor the status of other users in your company via Busy
Lamp Field (BLF) and you will be able to answer their calls for them by using
Direct Station Select (DSS).
• You will be able to directly intercom other users in a hands free mode and then
easily transfer calls to them again using the DSS capabilities.
• In key mode as in PBX mode you can define any of the programmable buttons to
be call appearances, personal speed dials or special functions like redial,
headset or line flash.
Place a call
1. Lift the handset OR press Speaker.
2. Press the button to select a line and dial the number OR press a Direct Station
Selection (Busy Lamp Field) button.
3. When calling an outside number, simply select a line and dial the number. Note:
You do not have to dial 9.
Answer a call
• Lifting the handset.
• Pressing the Speakerphone button to put the phone in hands free mode.
• Pressing the Call Appearance button that is flashing with the incoming call.
• Or by pressing the Headset button if configured, putting the phone in headset
mode.
• If the phone is not ringing, pick up the handset and press the button for the
blinking line where the call is waiting for you.
• You can also pick up a call by pressing the button that is configured to show a
Busy Lamp Field for another user while the lamp is blinking. Once the other
user picks up the phone and the button is solid red, you cannot pick up that call
anymore.
Answering a call when you are on the phone
A second or third call directed to your phone can be answered by:
• Placing the first call on hold, then pressing the Line Appearance for the second
call.
• Placing the second call on hold and pressing the Line Appearance for the first
caller can retrieve the first caller.