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Grandstream Networks, Inc. GXP–2020 Users Manual Page 13 of 33
Firmware 1.1.4.3 Last Updated: 05/2007
Figure 6: Getting Familiar with Key Pad
Table 7: GXP-2020 Button Definitions
Key Button Key Button Definitions
LINE BUTTONS (6)
6 Line keys with LED, can be configured to different SIP profiles
TRANSFER
TRANSFER key: Transfer an ACTIVE call to another number
CONF
Press CONF button to connect Calling/Called party into conference
MUTE
Mute an active call; or Delete a key entry
Also used to ‘REJECT’ incoming call.
DND
DO NOT DISTURB key; Press DND to turn “Do not disturb” function on or off.
HEADSET
Toggle between headset and speakerphone mode when in hands free mode
INTERCOM
Turn intercom function on/off
Brings phonebook on screen
HOLD
Place ACTIVE call on hold
MSG
Enter to retrieve (video) voice mails or other messages
Enable/Disable hands-free speaker mode
SEND
Press SEND to dial a new number or redial the last number dialed. Press
send button to send a call immediately before “no key entry timeout” value
expires
Enter to retrieve voice mails or other messages
MENU
Enter Keypad Configuration “MENU” mode when phone is in IDLE mode.
Use as ENTER key when in Keypad Configuration.
0 - 9, *, #
Standard phone keypad; press # key to send call; press * key to for IVR
functions
Message Waiting Indicator
Voice Message button
Menu Keys
Softkeys
Speed Dial Buttons
(Programmable Buttons)
Standard Keypad
Send Button
Hand Free Button
Hold Button
Graphical LCD screen
Line 1-6 keys
Dedicated buttons
Phonebook button