![](http://pdfasset.owneriq.net/3/a5/3a5c6b4d-cf8e-4f3c-8c86-ec45ed933976/3a5c6b4d-cf8e-4f3c-8c86-ec45ed933976-bg1c.png)
GXE502X User Manual 7/9/2008
28
Version 03
o Name: Enter the name of the call queue here.
o Extension: Enter the extension of the call queue here. See the drop down box for a list
of current extensions.
o Priority: Lets you set the priority of the call queue from the drop down list.
o Queue Status Update Frequency: This determines how often callers will be updated
on the status of the queue via an uploaded update message.
o Other Announcements: This determines the frequency in which any other
announcements that the user has added will be played to callers in the queue.
o Maximum Caller Wait Time: This field lets you set the maximum amount of time that
callers will wait within the queue before being forwarded to voicemail.