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Problem Solution
Cannot hear the • Set the RING/PWR switch on the handset to ON (the far left
Page alert tone
position).
Range is shorter • Press the CHAN button during the conversation to select a
than normal new channel.
• Position the base antenna upward.
Battery will not hold a • Be sure you are sufficiently charging the battery. When the
charge OR is fully charged battery has been charged for 12 hours, you can expect
and the BAT LOW lights approximately 4 hours of talk time.
• Check to be sure battery contacts on both the handset and
the base are making contact and are clean; free of dirt or lint.
• When the handset is placed in the base, check that the base
CHARGE light is on.
BAT LOW light stays on • Place handset in base for 10 seconds to reset the
phone. If
that doesn’t work, charge battery for 12 hours.
Memory Dialing
• Did you program the memory location keys correctly?
doesn’t work
• Did you follow proper dialing sequence?
• Make sure T/P switch is correctly set.
Unit locks up • If the unit doesn’t work, reset the unit by disconnecting and
reconnecting the handset battery and then return the handset
to the base.
• If a power outage occurs while the handset is away from the
base, the handset must be returned to the base when the
power returns.
While using the headset, • Make sure the headset is plugged into the handset. When
you can’t hear the caller you plug in the headset, the handset receiver and micro-
and the caller can’t hear you. phone are disabled.
• Unplug the headset if you want to
use the handset instead.
No link between base • ID code between handset and base could be lost. Follow
these instructions: Make sure power switch on the handset
is OFF. Turn the power switch ON while holding down digit
2 and 8 simultaneously. Put the handset down on the base.
Press “PAGE” button until beep sound comes out. Beep
sound indicates that ID code is correctly restored.
TROUBLESHOOTING GUIDE (CONTINUED)
and handset