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Service
If trouble is experienced with this equipment, for repair or warranty information, please contact customer
service at 1-800-448-0329. If the equipment is causing harm to the telephone network, the telephone
company may request that you disconnect the equipment until the problem is resolved.
This product may be serviced only by the manufacturer or its authorized service agents. Changes or
modifications not expressly approved by Thomson Inc. could void the user’s authority to operate this
product. For instructions on how to obtain service, refer to the warranty included in this guide or call
customer service at 1-800-448-0329.
Or refer inquiries to:
Thomson Inc.
Manager, Consumer Relations
P O Box 1976
Indianapolis, IN 46206
Attach your sales receipt to the guide for future reference or jot down the date this product was purchased
or received as a gift. This information will be valuable if service should be required during the warranty
period.
Purchase date _____________________________Name of store ________________________________
Limited Warranty
What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• One year, from date of purchase.
(The warranty period for rental units begins with the first rental or 45 days from date of shipment to
the rental firm, whichever comes first.)
What we will do:
• Provide you with a new or, at our option, a refurbished unit. The exchange unit is under warranty
for the remainder of the original product’s warranty period.
How you get service:
• Properly pack your unit. Include any cables, etc., which were originally provided with the product.
We recommend using the original carton and packing materials.
• ”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the
product is within the warranty period, must be presented to obtain warranty service.” For rental
firms, proof of first rental is also required. Also print your name and address and a description of
the defect. Send via standard UPS or its equivalent to:
Thomson, Inc.
11721 B Alameda Ave.
Socorro, Texas 79927