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WARRANTY
ONE-YEAR FULL WARRANTY
If this Craftsman Shop Phone is defective in material or workmanship
within one year from the date of purchase, RETURN IT TO YOUR
NEAREST SEARS STORE in the United States, and it will be replaced
free of charge. The batteries supplied with this phone are expendable
parts not covered by this warranty. This warranty gives you specific
legal rights, and you may also have other rights which vary from state
to state.
Sears, Roebuck and Co., Dept. 817WA, Hoffman Estates, IL 60179
HELP LINE
For assistance in the use of this product, please call the following
Toll-Free Help Line: 1-800-448-0329, and tell the representative that
you have a Sears Craftsman Shop Phone.
If the equipment is causing harm to the telephone network, the
telephone company may request that you disconnect the equipment
until the problem is resolved.
Attach your sales receipt to this booklet for future reference or jot
down the date this product was purchased or received as a gift. This
information will be valuable in the unlikely even that the product
develops problems during the warranty period.
Purchase Date:___________________________________________
Name of Store:____________________________________________
IMPORTANT SAFETY INSTRUCTIONS
Some of the following information may not apply to your particular
product; however, when using telephone equipment, basic safety
precautions should always be followed to reduce the risk of fire,
electric shock and injury to persons, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use
liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
4. Telephones should not be used while you are in a bathtub,
shower or pool. Immersion of the telephone or handset in water
could cause an electrical shock.
HANDSET, BASE AND REMOTE
CHARGER LAYOUT
SWITCHING BATTERY PACKS
The battery packs are interchangeable. While one battery
pack is charging, the other is in use. To remove the battery
pack from the handset, push in on the tabs and pull. To
attach the battery pack to the handset, snap the battery
pack onto the bottom of the handset.
INSTALLING THE PHONE
CONNECTING THE TELEPHONE LINE
1. Connect one end of the telephone line cord to the LINE
jack on the bottom of the base.
2. Connect the other end of the telephone line cord to a
telephone jack on the wall.
3. Raise the antenna on the base.
CONNECTING THE AC (ELECTRICAL)
P
OWER
1. Plug the base into an electrical outlet.
2. Place the remote charger on a flat surface. Plug the
power supply into an electrical outlet.
Allow the system to charge for 16 hours prior to first use.
If you don’t properly charge the phone, battery
performance is compromised.
INSTALLING THE BATTERY PACK
1. Detach the battery pack from the handset by pressing
the side tabs.
2. Remove the "Prior to Use" tag.
3. Re-attach the battery pack to the handset.
4. Place the handset in the charge cradle on the remote
charger and charge for 16 hours prior to first use.
NOTE: If you don't properly charge the handset,
battery performance is compromised.
5. Place the extra battery pack on the battery charge cradle
on the remote charger and charge for 16 hours prior to
first use.
SET UP
There are five programmable menus available:
Language, Area Code, Ringer Tone, Tone/Pulse Dialing,
and Default Setting.
NOTE: To program these settings, the handset must
be OFF (not in TALK mode).
LANGUAGE
Set the display language to show messages in either
English, Spanish, or French.
1. Press the program/flash button until
1ENG 2FRA 3ESP
shows in the display.
2. Use the cid/vol (+/> or -/<) buttons or the handset touch-
tone pad to choose
1ENG
(English),
2FRA
(French) or 3
ESP
(Spanish).
3. Press program/flash to store selection.
AREA CODE
1. Press the program/flash button until
AREA CODE
---
shows in the display. --- is the default setting.
2. Use the handset number pad to enter your three digit
area code.
NOTE: If you make a mistake, press the delete/
channel button to erase the wrong area code and
repeat step 2.
3. Press program/flash to store selection.
RINGER TONE
You may choose from three different ringer tones.
1. Press the program/flash button until
RINGERTONE
shows in the display. 1 is the default setting.
2. Use the cid/vol (+/> or -/<) buttons or the handset
touch-tone pad to move the arrow to 1, 2 or 3.
3. Press program/flash to store selection.
TONE/PULSE DIALING
Set your phone according to the type of service you are
subscribed to.
1. Press the program/flash button until
1TONE 2PULSE
shows in the display.
2. Use the cid/vol (+/> or -/<) buttons or the handset
touch-tone pad to select
1TONE
if you have touch-tone
service or
2PULSE
if you have rotary service.
3. Press program/flash to store selection.
DEFAULT SETTING
You may use the factory default settings or your
own settings.
1. Press the program/flash button until
DEFAULT
shows in
the display,
NO
is the default setting.
2. Use the cid/vol (+/> or -/<) buttons or the handset
touch-tone pad to select
NO
to use your settings or
YES
to restore the factory default settings.
3. Press program/flash to store selection. You will hear a
confirmation tone.
TELEPHONE OPERATION
HANDSET REGISTRATION
The handset is pre-registered. If your handset is not
registered, follow these steps:
1. Make sure the phone is OFF (not in TALK mode).
2. Press and hold the format button on the handset until
you hear a beep and
PRESS AND HOLD BASE PAGE KEY
shows in the handset's display.
3. Move the handset close to the base.
4. Press and hold the base page button.
NOTE: You must press the page button on the base
within 30 seconds to continue registration.
5. You will hear a confirmation tone when the registration
is complete, and the handset's display shows
REGISTERED
.
MAKING A CALL
1. Press the CALLBACK/TALK button.
2. When you hear a dial tone, dial a telephone number.
Or
Dial the phone number first, then press the CALLBACK/
TALK button.
3. When finished, press the CALLBACK/TALK button again
to hang up.
ANSWERING A CALL
1. Pick up the handset and press the CALLBACK/TALK button.
NOTE: The CALLBACK/TALK button is disabled
when the handset is in the remote charger cradle.
2. To disconnect a call, place the handset back in the
cradle on the remote charger or press the CALLBACK/
TALK button again.
REDIAL
While the phone is on, press the redial button to immediately
redial the last number you dialed (up to 32 digits). If you get a
busy signal, and want to keep dialing the number, just press
redial again (you don't have to turn the phone off and back on).
FLASH
Use the program/flash button to activate custom calling
services such as call waiting or call transfer, which
are available through your local phone company.
TIP: Don’t use the CALLBACK/TALK button to
activate custom calling services such as call waiting, or
you’ll hang up the phone.
User Instructions
See marking on bottom / Back of product
Risk of electric shock
Do not open
Warning: To prevent
fire or electrical shock
hazard, do not
expose this product
to rain or moisture.
The lightning flash
and arrow head
within the triangle is
a warning sign
alerting you of
“dangerous voltage”
inside the product.
Caution: To reduce the risk of
electric shock, do not remove
cover (or back). No user
serviceable parts inside. Refer
servicing to qualified service
personnel.
The exclamation
point within the
triangle is a warning
sign alerting you of
important
instructions
accompanying the
product.
Caution:
Modular
telephone
line jack
Wall plate
Shop Phone
Model 27413
Sears, Roebuck and Co., Hoffman Estates, IL 60179 U.S.A.
www.sears.com/craftsman
CALL BACK
TALK
FORMAT
abc
2
jkl
5
tuv
8
oper
0
def
3
mno
6
wxyz
9
#
1
ghi
4
pqrs
7
*
tone
pause
exit
redial
ringer
memory
delete/channel
program/flash
Your Call Waiting Caller ID phone stores and displays
specific information, provided by your local telephone
company, to subscribers of Caller ID or similar caller
identification services.
Your Call Waiting Caller ID phone allows you to:
•View the name and telephone number of a caller.
• Identify callers before you answer the phone.
•View the time and date of each incoming call.
• Store up to 40 Caller ID records sequentially.
• Know who is calling while you are on the phone or
when you are away.
•Screen unwanted calls, eliminate harassment from
annoying calls, or to get prepared before answering a call.
To get the most from your new phone, we suggest that
you take a few minutes right now to read through this
user's guide.
IMPORTANT: In order to use all of the Caller ID
features of this phone, you must subscribe to either
the standard Name/Number Caller ID Service or Call
Waiting Caller ID Service. To know who is calling while
you are on the phone, you must subscribe to Call
Waiting Caller ID Service.
IMPORTANT: Because cordless phones operate on
electricity, you should have at least one phone in your
home that isn’t cordless, in case the power in your
home goes out.
BEFORE YOU BEGIN
PARTS CHECKLIST
Make sure your package includes the items shown here.
5. Slots and openings in the cabinet back or bottom are provided for
ventilation, to protect it from overheating. These openings must
not be blocked or covered. The openings should never be
blocked by placing the product on the bed, sofa, rug, or other
similar surface. This product should not be placed in a built-in
installation unless proper ventilation is provided.
6. This product should be operated only from the type of power
source indicated on the marking label. If you are not sure of the
type of power supply to your home, consult your dealer or local
power company.
7. Do not allow anything to rest on the power cord. Do not locate
this product where the cord will be abused by persons walking
on it.
8. Do not overload wall outlets and extension cords as this can
result in the risk of fire or electric shock.
9. Never push objects of any kind into this product through cabinet
slots as they may touch dangerous voltage points or short out
parts that could result in a risk of fire or electric shock. Never
spill liquid of any kind on the product.
10. To reduce the risk of electric shock, do not disassemble this
product, but take it to a qualified serviceman when service or
repair work is required. Opening or removing covers may expose
you to dangerous voltages or other risks. Incorrect reassembly
can cause electric shock when the telephone equipment is
subsequently used.
11. Do not expose the product to extreme temperatures such as
areas near a hot radiator or stove or in a hot car.
12. Do not place lighted candles, cigarettes, cigars, etc., on the
telephone.
13. Never touch uninsulated telephone wires or terminals unless the
telephone line has been disconnected at the network interface.
14. Never install or modify telephone wiring during a lightning storm.
15. Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.
16. Use caution when installing or modifying telephone lines to
prevent electrical shock and/or fire.
17. Unplug this product from the wall outlet and refer servicing to
qualified service personnel under the following conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If the product has been exposed to rain or water.
C. If the product does not operate normally by following the
operating instructions.
D. If the product's cabinet has been damaged.
E. If the product exhibits a distinct change in performance.
18. Avoid using a telephone (other than a cordless type) during an
electrical storm. There may be a remote risk of electric shock
from lightning.
19. Do not use the telephone to report a gas leak in the vicinity of
the leak.
20. Do not place this product on an unstable cart, stand or table. The
product may fall, causing serious damage to the product.
IF YOUR PRODUCT UTILIZES BATTERIES, THE FOLLOWING
ADDITIONAL PRECAUTIONS SHOULD BE OBSERVED:
1. Use only the type and size battery(ies) specified in the user
manual.
2. Do not dispose of the battery(ies) in fire. They may explode.
Check with local codes for possible special disposal instructions.
3. Do not open or mutilate the battery(ies). Released electrolyte is
corrosive and may cause damage to the eyes or skin. It may be
toxic if swallowed.
4. Exercise care in handling battery(ies) in order not to short out the
battery(ies) with conducting materials such as rings, bracelets, and
keys. The battery(ies) or conductor may overheat and cause burns.
5. Do not attempt to recharge the battery(ies) provided with or
identified for use with this product that are not intended to be
charged. The battery(ies) may leak corrosive electrolyte or explode.
6. Do not attempt to rejuvenate the battery(ies) provided with or
identified for use with this product by heating them. Sudden
release of the battery(ies) electrolyte may occur causing burns
or irritation to eyes or skin.
7. When replacing battery(ies), all batteries should be replaced at
the same time. Mixing fresh and discharged batteries could
increase internal cell pressure and rupture the discharged
battery(ies). (Applies to products employing more than one
separately replaceable primary battery.)
8. When inserting battery(ies) into this product, the proper polarity
or direction must be observed. Reverse insertion of battery(ies)
can cause charging, and that may result in leakage or explosion.
9. Remove battery(ies) from this product if storing over 30 days
because the battery(ies) could leak and damage the product.
10. Discard "dead" battery(ies) as soon as possible since "dead"
batteries are more likely to leak in a product.
11. Do not store this product, or the battery(ies) provided with or
identified for use with this product, in high-temperature areas.
Batteries that are stored in a freezer or refrigerator for the
purpose of extending shelf life should be protected from
condensation during storage and defrosting. Batteries should be
stabilized at room temperature prior to use after cold storage.
12. If your product uses rechargeable battery(ies), charge the
battery(ies) only in accordance with the instructions and
limitation specified in the User Manual.
EQUIPMENT APPROVAL INFORMATION
Your telephone equipment is approved for connection to the Public
Switched Telephone Network and is in compliance with parts 15 and
68, FCC Rules and Regulations and the Technical Requirements for
Telephone Terminal Equipment published by ACTA.
1 Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other
information, the US number and Ringer Equivalence Number (REN)
for the equipment. You must, upon request, provide this
information to your telephone company.
The REN is useful in determining the number of devices you may
connect to your telephone line and still have all of these devices
ring when your telephone number is called. In most (but not all)
areas, the sum of the RENs of all devices connected to one line
should not exceed 5. To be certain of the number of devices you
may connect to your line as determined by the REN, you should
contact your local telephone company.
A plug and jack used to connect this equipment to the premises
wiring and telephone network must comply with the applicable
FCC Part 68 rules and requirements adopted by the ACTA. A
compliant telephone cord and modular plug is provided with this
product. It is designed to be connected to a compatible modular
jack that is also compliant. See installation instructions for details.
Notes
• This equipment may not be used on coin service provided by
the telephone company.
• Party lines are subject to state tariffs, and therefore, you may
not be able to use your own telephone equipment if you are on
a party line. Check with your local telephone company.
• Notice must be given to the telephone company upon
permanent disconnection of your telephone from your line.
• If your home has specially wired alarm equipment connected to
the telephone line, ensure the installation of this product does
not disable your alarm equipment. If you have questions about
what will disable alarm equipment, consult your telephone
company or a qualified installer.
2 Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm
the telephone network, the telephone company shall, where
practicable, notify you that temporary discontinuance of service may
be required. Where prior notice is not practicable and the
circumstances warrant such action, the telephone company may
temporarily discontinue service immediately. In case of such
temporary discontinuance, the telephone company must: (1) promptly
notify you of such temporary discontinuance; (2) afford you the
opportunity to correct the situation; and (3) inform you of your right to
bring a complaint to the Commission pursuant to procedures set forth
in Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications
facilities, equipment, operations or procedures where such action is
required in the operation of its business and not inconsistent with FCC
Rules and Regulations. If these changes are expected to affect the
use or performance of your telephone equipment, the telephone
company must give you adequate notice, in writing, to allow you to
maintain uninterrupted service.
HEARING AID COMPATIBILITY (HAC)
This telephone system meets FCC standards for Hearing Aid
Compatibility.
US Number is located on the cabinet bottom
REN number is located on the cabinet bottom
INTRODUCTION
CAUTION: When using telephone equipment,
there are basic safety instructions that should
always be followed. Refer to the IMPORTANT
SAFETY INSTRUCTIONS provided with this
product and save them for future reference.
This telephone has been designed to be simple to use,
however, you can reach its full potential more quickly by
taking a few minutes to read this user’s Guide. This
telephone is a multifunction product for use with the Call
Waiting Caller ID services available from your local
telephone company.
Remote charger
with battery pack
Handset with
battery pack
Telephone
line cord
CALL BACK
TALK
FORMAT
abc
2
jkl
5
tuv
8
oper
0
def
3
mno
6
wxyz
9
#
1
ghi
4
pqrs
7
*
tone
pause
exit
redial
ringer
memory
delete/channel
program/flash
Base unit
page
TELEPHONE JACK REQUIREMENTS
To use this phone, you need an RJ11C
type modular telephone jack, which
might look like the one pictured here,
installed in your home. If you don’t
have a modular jack, call your local
phone company to find out how to
get one installed.
INSTALLATION NOTE: Some cordless telephones
operate at frequencies that may cause interference to
nearby TVs, microwave ovens, and VCRs. To minimize
or prevent such interference, the base of the cordless
telephone should not be placed near or on top of a
TV, microwave ovens, or VCR. If such interference
continues, move the cordless telephone farther away
from these appliances.
DIGITAL SECURITY SYSTEM
Your cordless phone uses a digital security system to
provide protection against false ringing, unauthorized
access, and charges to your phone line.
When you place the handset in the base, the unit verifies
its security code. After a power outage or battery
replacement, you should place the handset in the base for
about 20 seconds to reset the code.
telephone jacks
CALL BACK
TAL K
FORMAT
abc
2
jkl
5
tuv
8
oper
0
def
3
mno
6
wxyz
9
#
1
ghi
4
pqrs
7
*
tone
pause
exit
redial
ringer
memory
delete/channel
program/flash
Display
CALL BACK/
TALK button
FORMAT button
redial button
delete/channel
button
program/flash
button
Battery pack
memory button
ringer button
# pause button
cid/vol (+/> or -/<)
buttons
AC Power supply cord Charge indicators
Battery charge cradle
Handset charge cradle
IMPORTANT INSTALLATION
INFORMATION
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the
jack is specifically designed for wet locations.
• Never touch non-insulated telephone wires or terminals,
unless the telephone line has been disconnected at the
network interface.
• Use caution when installing or modifying telephone lines.
•Temporarily disconnect any equipment connected to the
phone such as faxes, other phones, or modems.
IMPORTANT INSTALLATION GUIDELINES
• Install telephone near both a telephone (modular) jack
and an electrical power outlet.
•Avoid sources of noise, such as a window by a busy
street, and electrical noise, such motors, microwave
ovens, and fluorescent lighting.
•Avoid heat sources, such as heating air ducts, heating
appliances, radiators, and direct sunlight.
•Avoid areas of excessive moisture or extremely low
temperature.
•Avoid dusty locations.
•Avoid other cordless telephones or personal computers.
CHARGING THE BATTERY PACKS
For your convenience, this shop phone includes two
rechargeable battery packs. One battery pack is attached to
the bottom of the cordless handset, and the other is
attached to the top of the recharge cradle. While one is in
use, the other is charging.
p
a
g
e
page button
in use/page
indicator
antenna