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INSTALLING YOUR TELEPHONE
MODULAR JACKS
To install your telephone, you must have a modular wall
jack at the desired location. If your telephone line does not have a
modular jack, you must have one installed.
DANGER: To reduce the risk of electrical shock and
personal injury, observe the following when installing station
wiring:
1. Never install telephone wiring during a lightning storm.
2. Never install telephone jacks in wet locations unless the
jack is specifically designed for wet locations.
3.Never touch uninsulated telephone wires or terminals
unless the telephone line has been disconnected at the network
interface.
4.Use caution when installing or modifying telephone
lines.
Various types of modular wall jacks are shown below. The
USOC RJ11C modular wall jack is for desk telephones and the USOC
RJ11W modular wall jack is for modular wall telephones.
The USOC RJ11W modular wall jack must be in the correct
mounting position before mounting a modular wall telephone. Check
to make sure it is in the position shown.
TELEPHONE SERVICE PROBLEMS
If you have any problems with your telephone service, determine if
the problem is with your telephone or the telephone company lines BEFORE
CALLING THE TELEPHONE COMPANY. Please be aware that they may
charge you for a service call if the problem is caused by your telephone.
NO DIAL TONE
• Unplug your telephone from the wall jack. Plug a substitute
telephone that is known to work properly into the same wall jack.
• If the problem persists when using the substitute telephone,
notify the telephone company.
• If the substitute telephone works properly, you must have
your telephone repaired before reconnecting it to the wall jack.
DIAL TONE BUT NO RINGING
• Set the RINGER VOLUME CONTROL to HIGH and have
someone on another line call you. Before answering the call, set the
RINGER VOLUME CONTROL to the desired volume.
DIAL TONE BUT NO DIALING
• Set the TONE/PULSE switch. You cannot dial out in TONE
position if you have Rotary Dial Service.
• For Rotary Dial Service, set the switch to PULSE position.
• For Tone Dial Service, set the switch to TONE position.
• Try both positions if you are not sure.
REPAIR OF YOUR TELEPHONE
DO NOT ATTEMPT TO REPAIR THE TELEPHONE
YOURSELF. Telephones manufactured by CORTELCO VALUE LINE must
be returned to us for repair.
You can return your telephone to CORTELCO VALUE LINE for
repair or replacement in accordance with our LIMITED WARRANTY.
DATE-OF-PURCHASE CORTELCO VALUE LINE warrants
telephones against defects in material and workmanship in accordance with our
LIMITED WARRANTY. If your telephone is returned for repair, include a copy
of your sales receipt containing the date-of-purchase. DO NOT INCLUDE THE
ORIGINAL SALES RECEIPT.
If date-of-purchase is not included, the factory date printed on the
label on the bottom of your telephone will be used as the date-of-purchase. The
factory date allows six months for distribution and sale of the telephone.
If you return your telephone for repair, the warranty period is not
extended. The original date-of-purchase continues to apply to your warranty.
OUT-OF-WARRANTY REPAIR We will repair this telephone for a
nominal fee after the LIMITED WARRANTY has expired if you send it to us in
a complete and undamaged condition. The repaired telephone will be shipped to
you C.O.D., freight collect.
• If you set the switch for PULSE service and you have TONE service,
you can dial numbers, but you cannot use touch-tone services.
• If you have PULSE service you can set the switch to PULSE and dial a
touch-tone service, and then set the switch to TONE to use the service. BE
SURE TO SET THE SWITCH TO PULSE WHEN YOU FINISH THE CALL.
FOREIGN ATTACHMENTS Remove all attached devices, such as
adapter plugs or long cords, from your telephone before returning for repair. We do
not assume responsibility for repair or return of attachments. Check our LIMITED
WARRANTY.
RETURN-FOR-REPAIR PACKAGING If you are returning a
telephone to us for repair, package it carefully, preferably in the original carton. Be
sure to include your return address, a copy of the sales receipt showing date-of-
purchase, and a note describing the problem you have with your telephone. Shipping
must be prepaid. If the telephone is in warranty, it will be repaired or replaced, at
our option, at no cost to you, and it will be returned shipping prepaid.
Ship telephones (shipping prepaid) to:
CORTELCO VALUE LINE REPAIR CENTER
1703 SAWYER ROAD
CORINTH, MS 38834
MAINTENANCE INFORMATION
Treat your telephone with care for trouble-free performance. Avoid
dropping the handset. Carefully place the handset on-hook after use.
Clean your telephone with a damp cloth. Stains may be removed with a
mild soap. Do not use liquid or aerosol detergents or cleaning agents.
LIMITED WARRANTY
If this telephone was purchased by you new in
the U.S. or Puerto Rico, CORTELCO VALUE LINE
warrants the telephone against defects in material and
workmanship for a period of two (2) years* from the
date of original purchase. This warranty is in lieu of
all other express warranties. During the warranty
period, CORTELCO VALUE LINE agrees to repair
or, at its option, replace the defective telephone, or any
part of it without charge for parts or labor. This is
your exclusive remedy. This warranty does not cover
damage resulting from accident, misuse, abuse,
improper installation or operation, lack of reasonable
care, the affixing of any attachment not provided by
CORTELCO VALUE LINE with the telephone and
loss of parts. The warranty is voided in the event any
unauthorized person alters or repairs the telephone.
Telephone companies use different types of
equipment and offer various types of services to
customers. CORTELCO VALUE LINE does not
warrant that this telephone is compatible with the
type of equipment of any particular phone
company or the services provided by it.
CORTELCO VALUE LINE DISCLAIMS
ANY IMPLIED WARRANTY, INCLUDING THE
WARRANTY OF MERCHANTABILITY AND THE
WARRANTY OF FITNESS FOR A PARTICULAR
PURPOSE, AS OF THE DATE ONE YEAR FROM
THE ORIGINAL PURCHASE OF THE TELE-
PHONE. CORTELCO VALUE LINE ASSUMES NO
RESPONSIBILITY FOR ANY SPECIAL, INCIDEN-
TAL OR CONSEQUENTIAL DAMAGES.
THIS WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS, AND YOU MAY HAVE OTHER
RIGHTS WHICH VARY FROM STATE TO STATE.
SOME STATES DO NOT ALLOW THE EXCLU-
SION OR LIMITATION OF SPECIAL, INCIDEN-
TAL OR CONSEQUENTIAL DAMAGES OR
LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE
EXCLUSION AND LIMITATION MAY NOT
APPLY TO YOU.
If failure occurs and your telephone is in
warranty, service shall be provided by returning the
telephone to CORTELCO VALUE LINE - Repair
Center, 1703 Sawyer Road, Corinth, MS 38834,
shipping prepaid. The telephone will be repaired or
replaced if examination by us determines the
telephone to be defective. Telephones received
damaged as a result of shipping will require you to file
a claim with the carrier.
• If you have pulse service, set the Tone-Pulse switch to PULSE.
• If you set the switch for TONE service, you must have TONE service or
you cannot dial.
BEFORE USING YOUR TELEPHONE
This telephone includes a Handset with Receiver Volume Control that complies with
FCC Part 68 requirements mandated by the Hearing Aid Compatibility Act of 1988.
The Volume Control is a small switch found on the inside of the Handset handle. The
switch may be conveniently operated while holding the handset.
Pushing the switch toward the Receiver (upper) end of the Handset will increase the
loudness from the Receiver.
Pushing the switch toward the Microphone (lower) end of the Handset will decrease
the loudness from the Receiver.
The Volume Control will not disable the Receiver. The minimum loudness setting
of the Volume control will usually produce a comfortable listening level for persons
with no hearing impairment.
Your telephone has a TONE-PULSE switch. Set the switch to match the dialing
service from the telephone company.
WALL INSTALLATION
To install a modular wall telephone, refer to the
diagram to the right.
• Fit the plug (1) on the
ack of the telephone into the jack
(2).
• Align slotted holes (3)
on the back of the telephone over
the
mounting studs (4).
• Gently pull down on the telephone until it locks in
place.
DESK INSTALLATION
To install a desk telephone, use the long modular
line cord supplied with your telephone. Plug one end of
the line cord into the connector on the back of your
telephone and the opposite end into the modular wall jack.
Your telephone is ready to use.
To disconnect your
telephone, press the spring clip
on the line cord plug and pull
out.