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Troubleshooting
Reference Guide 7–3
I try to open the
Inbox, but
receive an error
or the
application
hangs.
Limit the number of e-mail services you create.
I get an error
when I try to
record a note in
Calendar or in
Tasks.
Try using a more compressed recording format in Calendar
or Tasks (e.g., 8,000 Hz, Mono (.7 KB/s) is the most
compressed format available).
I want to see
the current
date.
■ From the Start menu, tap Calendar.
■ Tap the Go-to-Today icon to see today’s date.
I cannot see all
of my
appointments.
Make sure the appointment you created is in the selected
category.
I cannot find the
document or
workbook I
saved.
Pocket Word and Excel only recognize and display
documents in one folder below My Documents. For
example, if you created another folder in the Personal folder
in My Documents, the documents in that folder will not be
shown.
I tried to
synchronize a
workbook and
the file is
unresolved in
Microsoft
ActiveSync 3.5.
Pocket Excel does not support all Excel formatting;
therefore, Microsoft ActiveSync 3.5 cannot synchronize
the file.
I cannot view
the map that I
created using a
mapping
application on
my computer.
Create your map in a version 2001 mapping application.
The symptom
or situation
is... A possible remedy is...
253194-002.book Page 3 Monday, March 4, 2002 10:11 AM