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If You Need Service
If You Think You Need Service, Call 773-889-3087
You may be asked to send your unit to the Cobra factory. It will be necessary to
furnish the following, in order to have the product serviced and returned.
1. For Warranty Repair, include some form of proof-of-purchase, such as a me-
chanical reproduction or carbon or a sales receipt. If you send the original
receipt it cannot be returned.
2. Send the entire product. Must include CB unit and microphone.
3. Enclose a description of what is happening with the unit. Include a typed or
clearly printed name and address of where the unit is to be returned.
4. Pack unit securely to prevent damage in transit. If possible, use the original pack-
ing material.
5. Ship prepaid and insured by way of a traceable carrier (to avoid loss in transit)
such as United Parcel Service (UPS), Roadway Parcel Service (RPS) or First Class
Insured Mail to Cobra Factory Service, Cobra Electronics Corporation, 6500 W.
Cortland St., Chicago, IL 60707. Cobra is not responsible for units not received if
package has not been properly insured.
6. If the unit is in warranty, upon receipt of your unit it will either be repaired or
exchanged depending on the model. Please allow approximately 3 to 4 weeks
before contacting us for status. If the unit is out of warranty a letter will auto-
matically be sent informing you of the repair charge or replacement charge. If
you have any questions, please call 773-889-3087 for assistance.
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For technical assistance, please call our Automated Help Desk
which can assist you by answering the most frequently asked
questions about Cobra products.
(773) 889-3087
24 hours a day, 7 days a week.
A Consumer Service Representative can be
reached through this number
8:00 am - 8:00 pm, Monday through Friday, CST.
E-mail questions to “productinfo@cobraelec.com”
Section VI Appendix (Continued)
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USE CHANNEL 9 FOR EMERGENCY MESSAGES ONLY
FCC gives the following examples of permitted and prohibited types of communi-
cations for use on Channel 9. These are guidelines and are not intended to be all-
inclusive.
Permitted Example Message
Yes ”A tornado sighted six miles north of town.”
No ”This is observation post number 10. No tornado sighted.”
Yes ”I am out of gas on Interstate 95.”
No ”I am out of gas in my driveway.”
Yes There is a four-car collision at Exit 10 on the Beltway, send
police and ambulance.”
No ”Traffic is moving smoothly on the Beltway.”
Yes ”Base to Unit 1, the Weather Bureau has just issued a thun-
der storm warning. Bring the sailboat into port.”
No ”Attention all motorists. The Weather Bureau advises that the
snow tomorrow will accumulate 4 to 6 inches.”
Yes “There is a fire in the building on the corner of 6th and
Main Streets.”
No “This is Halloween patrol unit number 3. Everything is
quiet here.“