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Appendix (Cont.)
A Few Rules That Should Be Obeyed
1. You are not allowed to carry on a conversation with another station for more
than five minutes at a time without taking a one-minute break to give others
a chance to use the channel.
2. You are not allowed to blast others off the air by overpowering them with
illegally amplified transmitter power or illegally high antennas.
3. You can’t use the CB to promote illegal activities.
4. You are not allowed to use profanity.
5. You may not play music in your CB.
6. You may not use your CB to sell merchandise or professional service.
How Your CB Can Serve You
• Warn of traffic tie ups ahead.
• Provide weather and road information.
• Provide help fast in event of emergency or breakdown.
• Suggest good spots to eat and sleep.
• Make long trips more interesting, and help keep you awake.
• Provide direct contact with your office or home.
• Make friends for you as you travel.
• Provide “local information” to find you destination.
• Help law enforcement officers by reporting drunk and reckless drivers.
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If You Think You Need Service
For technical assistance, please call our Automated Help Desk
which can assist you by answering the most
frequently asked questions about Cobra products.
(773) 889-3087
24 hours a day, 7 days a week.
A Consumer Service Representative can be reached through this same
number 8:00 am - 8:00 pm, Monday through Friday, CST.
Technical assistance is also available on-line in the Frequently Asked
Question (FAQ) section at www.cobraelec.com or by e-mail
to productinfo@cobraelec.com
If You Think You Need Service, Call 773-889-3087
“If your product should require factory service please call Cobra
first before sending your unit in. This will ensure the fastest
turnaround time on your repair.”
You may be asked to send your unit to the Cobra factory. It will be necessary to
furnish the following, in order to have the product serviced and returned.
1. For Warranty Repair, include some form of proof-of-purchase, such as a
mechanical reproduction or carbon or a sales receipt. If you send the
original receipt it cannot be returned.
2 . Send the entire product. Must include CB unit and microphone.
3 . Enclose a description of what is happening with the unit. Include a typed or
clearly printed name and address of where the unit is to be re t u r n e d .
4 . Pack unit securely to prevent damage in transit. If possible, use the original
packing material.
5 . Ship prepaid and insured by way of a traceable carrier (to avoid loss in
transit) such as United Parcel Service (UPS), Roadway Parcel Service (RPS)
or First Class Insured Mail to Cobra Factory Service, Cobra Electronics
Corporation, 6500 W. Cortland St., Chicago, IL60707. Cobra is not respon-
sible for units not received if package has not been properly insured.
6 .
If the unit is in warranty, upon receipt of your unit it will either be repaired or
exchanged depending on the model. Please allow approximately 3 to 4 weeks
before contacting us for status. If the unit is out of warranty a letter will auto-
matically be sent informing you of the repair charge or replacement charge. If
you have any questions, please call 773-889-3087 for assistance.
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