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Cisco Unified Communications Manager System Guide
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Chapter 35 Cisco Unified IP Phone Services
Dependency Records
If an end user or you subscribe to a disabled service, the phone does not display the service on the
button/menu.
If you upgrade Cisco Unified Communications Manager and your services do not display or work on the
phone, change the Service Provisioning setting to Both.
Dependency Records
To find devices that a specific Cisco Unified IP Phone service is using, in the Cisco Unified IP Phone
Services Configuration window in Cisco Unified Communications Manager Administration, choose
Dependency Records from the Related Links drop-down list box and click Go. The Dependency Records
Summary window displays information about devices that are using the Cisco Unified IP Phone Service.
To find out more information about the device, click the device, and the Dependency Records Details
window displays. If the dependency records are not enabled for the system, the Dependency Records
Summary window displays a message.
For more information about Dependency Records, refer to “Accessing Dependency Records” and “IP
Phone Services Configuration” in the Cisco Unified Communications Manager Administration Guide.
Where to Find More Information
Related Topics
• Cisco Unified IP Phone Service Configuration Checklist, page 35-1
• Understanding Cisco Unified IP Phone Services, page 35-3
• Installation/Upgrade Considerations for IP Phone Services, page 35-4
• Phone Support for IP Phone Services, page 35-4
• Guidelines and Tips, page 35-5
• Dependency Records, page 35-6
• Phone Button Template Configuration, Cisco Unified Communications Manager Administration
Guide
• Cisco Unified IP Phone Configuration, Cisco Unified Communications Manager Administration
Guide
• IP Phone Services Configuration, Cisco Unified Communications Manager Administration Guide
Additional Cisco Documentation
• Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager (specific
to phone model)
• Cisco Unified IP Phone user documentation and release notes (specific to models)