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Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)
OL-19025-01
Chapter 5 Configuring Features, Templates, Services, and Users
Telephony Features Available for the Cisco Unified IP Phone
For information about using most of these features on the phone, refer to Cisco Unified IP Phone 6921,
6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1.
Note Cisco Unified Communications Manager Administration also provides several service parameters that
you can use to configure various telephony functions. For more information on accessing and
configuring service parameters, refer to Cisco Unified
Communications Manager Administration Guide.
For more information on the functions of a service, select the name of the parameter or the question mark
help button in the Service Parameter Configuration window.
Ta b l e 5-1 Telephony Features for the Cisco Unified IP Phone
Feature Description Configuration Reference
Abbreviated dialing Allows users to speed dial a phone number by
entering an assigned index code (1-99) on the
phone keypad.
Note You can use Abbreviated Dialing while
on-hook or off-hook.
Users assign index codes from the User Options
web pages.
For more information, refer to the following:
• Cisco Unified Communications Manager
Administration Guide, “
Cisco Unified IP
Phone Configuration” chapter.
• Cisco Unified Communications Manager
System Guide, “
Cisco Unified IP Phone”
chapter.
Audible Message
Waiting Indicator
(AMWI)
A stutter tone from the handset, headset, or
speakerphone indicates that a user has one or more
new voice messages on a line.
Note The stutter tone is line-specific. You hear it
only when using the line with the waiting
messages.
For more information, go to the “Cisco
Unified IP Phone” chapter in the Cisco Unified
Communications Manager System Guide.
Auto Answer Connects incoming calls automatically after a ring
or two.
Auto Answer works with either the speakerphone
or the headset.
For more information, go to the “Directory
Number Configuration” chapter in the Cisco
Unified Communications Manager
Administration Guide.
Auto-pickup Allows a user to use one-touch pickup
functionality for call pickup features.
For more information, go to the “Call Pickup”
chapter in the Cisco Unified Communications
Manager Features and Services Guide.
Block external to
external transfer
Prevents users from transferring an external call to
another external number.
For more information, go to the “External Call
Transfer Restrictions” chapter in the Cisco
Unified Communications Manager Features
and Services Guide.
Busy Lamp Field
(BLF)
Allows a user to monitor the call state of a
directory number associated with a speed-dial
button on the phone.
For more information, go to the “Presence”
chapter in the Cisco Unified Communications
Manager Features and Services Guide.
Busy Lamp Field
(BLF) Pickup
Provides enhancements to BLF speed dial. Allows
you to configure a Directory Number (DN) that a
user can monitor for incoming calls. When the DN
receives an incoming call, the system alerts the
monitoring user, who can then pick up the call.
For more information, go to the “Call Pickup”
chapter in the Cisco Unified Communications
Manager Features and Services Guide.