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103-4
Cisco Unified Communications Manager Administration Guide
OL-18611-01
Chapter 103 Common Phone Profile Configuration
Finding Common Phone Profiles
Finding Common Phone Profiles
This topic describes how to use the Find and List Common Phone Profile window.
Procedure
Step 1 Choose Device > Device Settings > Common Phone Profile.
The Find and List Common Phone Profiles window displays. Records from an active (prior) query may
also display in the window.
Always Use Prime Line From the drop-down list box, choose one of the following options:
• Off—When the phone is idle and receives a call on any line, the
phone user answers the call from the line on which the call is
received.
• On—When the phone is idle (off hook) and receives a call on any
line, the primary line gets chosen for the call. Calls on other lines
continue to ring, and the phone user must select those other lines to
answer these calls.
• Default—Cisco Unified Communications Manager uses the
configuration from the Always Use Prime Line service parameter,
which supports the Cisco CallManager service.
Always Use Prime Line for
Voice Message
From the drop-down list box, choose one of the following options:
• On—If the phone is idle, the primary line on the phone becomes the
active line for retrieving voice messages when the phone user presses
the Messages button on the phone.
• Off—If the phone is idle, pressing the Messages button on the phone
automatically dials the voice-messaging system from the line that
has a voice message. Cisco Unified Communications Manager
always selects the first line that has a voice message. If no line has a
voice message, the primary line gets used when the phone user
presses the Messages button.
• Default—Cisco Unified Communications Manager uses the
configuration from the Always Use Prime Line for Voice Message
service parameter, which supports the Cisco CallManager service.
Services Provisioning From the drop-down list box, choose whether the phone will use the
services provisioned in the phone configuration file (Internal), services
received from an external URL (External URL), or both.
The default specifies Internal. Select External URL if you are using an
external provisioning server or Both if are using an external server but
also want to allow users to subscribe to services in Cisco Unified
Communications Manager.
Table 103-1 Common Phone Profile Configuration Settings (continued)
Field Description