Filter
Top Products
18 OL-14682-01
Answering a Call
You can answer a call by lifting the handset, or you can use other options if they are available on your
phone.
Dial from a Personal
Address Book (PAB) entry
1. Choose > Personal
Directory to log in.
2. Choose Personal Address Book and
search for a listing.
Using Personal Directory on
Your Phone, page 51
Place a call using a billing or
tracking code (SCCP
phones only)
1. Dial a number.
2. After the tone, enter a client matter
code (CMC) or a forced
authorization code (FAC).
Your system administrator
Place a call using your Cisco
Extension Mobility profile
Log in to the Cisco Extension Mobility
service on a phone.
Using Cisco Extension
Mobility, page 41
Make a call from a cellular
phone using Mobile Voice
Access
1. Obtain your Mobile Voice Access
number and end-user PIN from your
system administrator.
2. Dial your assigned Mobile Voice
access number.
3. Enter your cellular phone number (if
requested) and PIN.
4. Press 1 to make a call to an
enterprise IP phone.
5. Dial a desktop phone number other
than your desktop phone number.
Managing Business Calls
Using a Single Phone
Number, page 41
If you want to... Then... For more information, see...
Answer with a headset Press , if unlit. Or, if is lit, press
Answer or (flashing).
Using a Handset, Headset,
and Speakerphone, page 44
Answer with the
speakerphone
Press , Answer, or (flashing). Using a Handset, Headset,
and Speakerphone, page 44
Switch from a connected
call to answer a new call
Press Answer or, if the call is ringing on
a different line, press
(flashing).
Using Hold and Resume,
page 20
Answer using call waiting Press Answer. Using Hold and Resume,
page 20
If you want to... Then... For more information, see...