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Advanced Call Handling
Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
Tips
• When calling Mobile Voice Access, you must enter the number you are calling and your PIN if any
of the following is true:
–
The number you are calling from is not one of your remote destinations.
–
The number is blocked by you or your carrier (shown as “Unknown Number”).
Put a call that has been
picked up on your mobile
phone on hold
1. Press the Enterprise Hold (name may vary) softkey.
The other party is placed on hold.
2. On your mobile phone, press the Resume (name may vary) softkey.
See
Switching an In-Progress Call to Another Phone, page 24.
Connect to Mobile Voice
Access
1. From any phone, dial your assigned Mobile Voice Access number.
2. Enter the number you are calling from, if prompted, and your PIN.
Turn on Mobile Connect
from your mobile phone
1. Dial your assigned Mobile Voice access number.
2. Enter your mobile phone number (if requested) and PIN.
3. Press 2 to activate Mobile Connect.
4. Choose whether to turn Mobile Connect on for all configured
phones or just one:
–
All phones—Enter 2.
–
One phone—Enter 1 and then the remote destination you
want to add, followed by #.
Make a call from your
mobile phone
See Placing a Call—Additional Options, page 17.
Turn off Mobile Connect
from your mobile phone
1. Dial your assigned Mobile Voice Access number.
2. Enter your mobile phone number (if requested) and PIN.
3. Press 3 to disable Mobile Connect.
4. Choose whether to turn off Mobile Connect for all configured
phones or just one:
–
All phones—Enter 2.
–
One phone—Enter 1 and then the remote destination you
want to add, followed by #.
Turn on or off Mobile
Connect access to all your
remote destinations from
your desk phone
1. Press Mobility to display the current remote destination status
(Enabled or Disabled).
2. Press Select to change the status.
3. Press Exit.
If you want to... Then...