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■ BT Business customers – call 154, choose option 2, when prompted by the Fault
Management Service select option 2, input your phone number on the handset and wait
to speak to a customer adviser.
■ For other telephone service providers, please contact their customer services.
General sales enquiries:
■ BT Residential lines – call 150. BT Business lines – call 152.
■ For other telephone service providers, please contact their customer services.
Billing enquiries:
■ Refer to the telephone number shown on your telephone bill.
Other functions and services available from the SMS service
■ By sending the following commands to the BT text self administration facility you can
control functions and capabilities in your SMS phone and the way messages are handled.
■ Press MENU, then OK twice. Type in the following commands (depending upon what
you wish to do) and send to 00000.
■ This will enable you to opt out from receiving voice text messages.
Note: Messages sent to 00000 are not charged for.
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BT Diverse 6150 – Edition 3 – 02.03.05 – 6604