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Safety information
• Clean the phone with a damp (not wet) cloth, or an anti-static wipe.
Never use household polish as this will damage the product. Never
use a dry cloth as this may cause a static shock.
• Do not open the handset or base. This could expose you to high
voltages or other risks.
• Do not submerge any part of your product in water and do not use it
in damp conditions, such as bathrooms.
• Do not expose your product to re, explosive or other hazardous
conditions.
• Do not expose to direct sunlight.
• Do not stand your product on carpets or other surfaces which
generate bres, or place it in locations preventing the free ow of air
over its surfaces.
• We recommend that you do not place the products on antique /
veneered wood to avoid damage.
Guarantee
Your BT Converse 2100 is guaranteed for a period of 12 months
from the date of purchase. Subject to the terms listed below, the
guarantee will provide for the repair of, or at BT’s or its agent’s
discretion the option to replace the BT Converse 2100, or any
component thereof, which is identied as faulty or below standard,
or as a result of inferior workmanship of materials. Products over
28 days old from the date of purchase may be replaced with a
refurbished or repaired product.
The conditions of this guarantee are:
• The guarantee shall only apply to defects that occur within the
12 month guarantee period.
• Proof of purchase is required.
• The equipment is returned to BT or its agent as instructed.
• This guarantee does not cover any faults or defects caused by
accidents, misuse, fair wear and tear, neglect, tampering with the
equipment, or any attempt at adjustment or repair other than
through approved agents.
• This guarantee does not affect your statutory rights. Within the 12
month guarantee period:
• In the unlikely event of a defect occurring, please return the product
with the receipt, to the place of purchase.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee period has ended,
the repair must meet the approval requirements for connection
to the telephone network. We recommend that you contact BT’s
approved repair agent, Helpdesk Solutions 0870 240 5029 or a
local qualied repairer.
Returning your phone
Where possible, pack the product in its original packaging. Please
remember to include all parts, including the line cords. (Please note
that we cannot take responsibility for goods damaged in transit.)
Please obtain and keep proof of posting from the carrier.
General information