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OFFICIAL APPROVED VERSION, RELEASED BY BSTHQ
BELLSOUTH GENERAL EXCHANGE GUIDEBOOK Original Page 6
TELECOMMUNICATIONS, INC.
NORTH CAROLINA
ISSUED: December 1, 2005 EFFECTIVE: December 1, 2005
BY: President - North Carolina
Charlotte, North Carolina
A7. COIN TELEPHONE SERVICE
A7.4 Access Line Service For Payphone Service Provider Telephones (Cont'd)
A7.4.2 Responsibility of the Subscriber (Cont'd)
B. All PSP instruments and all other terminal equipment must be connected to the telephone network in compliance with Part
68 of the FCC Rules and Regulations as well as the regulatory and certification requirements of the North Carolina Utilities
Commission. PSP subscribers may, upon request, be required to provide the access line provider with the FCC registration
number of each item of terminal equipment to be connected prior to its connection. Every PSP, before offering any
telephone service other than voiceless-facsimile service, shall obtain a certificate (COCOT or PSP certificate) from the
Commission. A certificate is not required for provision of voiceless facsimile service. Every holder of a COCOT or PSP
certificate wishing to offer automated collect service shall first obtain specific additional authority from the Commission to
do so. Application for additional authority shall be made on a form specified by the Commission. PSPs making initial
application of PSP certification may request authority to offer automated collect service on the initial application. Every
PSP is responsible for ensuring that the name which appears on the COCOT or PSP certificate also appears on all access
line provider bills for lines installed pursuant to that certificate. The PSP is responsible for ensuring that the information
which appears on its certificate is kept current. Copies of the COCOT or PSP certificate must be provided to the access line
provider prior to the establishment of service. PSP telephones must have the following characteristics:
1. All PSP instruments outside of confinement facilities must allow access to the Company Operator (0-) and completion
of 0- local and 0- long distance calls billed to a commercial credit card, a third number, or the called number (collect) at
no charge to the end user;
2. All PSP instruments must allow access to 911 Emergency Service, where available, at no charge to the end user;
3. The following information must be posted at each PSP instrument other than those located in the detention areas of local,
state, or federal confinement facilities:
a. The appropriate emergency number (911, operator or other).
b. Clear operating instructions and procedures for handling repair, refunds and billing disputes.
c. The current telephone number of the PSP access line and the local address.
d. The name and address, and of the PSP. The name and address shown on the instrument must be the same as those
shown on the COCOT or PSP certificate.
e. The charge for a local sent-paid coin call, including notice of any time limits that are imposed on the call.
f. The charge, if any, for directory assistance calls, unless such notice is given by voice message when the end user
attempts to place such a call.
g. Thenameofthecarrier to which 0+, 00-, and 00+ calls will be routed. In the event that a PSP changes the carrier
to which 0+, 00-, or 00+ calls will be routed, the name of the new carrier must be posted within 30 days.
h. Whether international calling capability is blocked from the PSP instrument, unless such specific notice is given by
voice message when the end user attempts to place such a call.
i. Clear operating instructions and the charges for any enhanced services offered by the PSP from the PSP instrument.
4. The following information must be posted at each PSP instrument located in the detention areas of local, state, or federal
confinement facilities. The information must be printed sufficiently large and posted close enough to the telephone to be
easily readable from the telephone.
a. Notice that only collect calls are allowed and that all other calls are prohibited unless the telephone is arranged to
permit 1+ toll and seven-digit local dialing. In that case, the notice shall state the types of calls that are permitted and
that all other calls are prohibited.
b. Clear operating instructions and procedures for reporting equipment or service problems.
c. The current telephone number of the PSP instrument unless the instrument is arranged or programmed to allow
outward-only calling.
d. ThenameofthePSP. The name shown at the instrument must be the same as the name shown on the COCOT or
PSP certificate.
e. The cost of a local collect call.
(C)
(C) (T)
(C)
(C)
(C)
(C)
(C)
(C)
(N)
(C)
(C)
(N)
(C)
(C)
(C)