Avaya 5601 Telephone User Manual


 
Redial Basic Call Handling Features - Page 5
Redial
The Redial (or Last Number Dialed) feature automatically redials the last extension or
outside number (up to 24 digits) you dialed.
To redial the last number that you dialed:
1. Press
Redial.
Message
Your Message lamp turns on when a caller has left a message for you.
Lift the handset and press the
Message button to retrieve your messages, and
follow the prompts.
Transfer
The Transfer feature allows you to transfer a call from your telephone to another
extension or outside number.
To transfer the current call to another extension
1. With a call in progress, press Transfer.
2. When you hear dial tone, dial the number to which the call is to be transferred.
3. Do one of the following:
To transfer the call without announcing it, press
Transfer again and
hang up. The transfer is complete.
To announce the call before transferring it, wait for the called party to answer.
If the called party is willing to accept the call, hang up to complete the transfer.
If the called party does not wish to accept the call, press
Transfer again
to return to the original caller.
If the line is busy or if there is no answer you can return to the held call by
pressing it’s call appearance button.
To transfer a new call to a held call using Conference:
1. With a call in progress and you wish to make an enquiry call or another call arrives,
press
Hold. Make or answer the second call. The second call requires to be
transferred to the first held call.
2. To transfer the new call to the held call, press
Conference and then
Drop. The transfer is complete.
Conference
The Conference feature allows you to conference other parties (including yourself) into
a call. The number of parties allowed in a conference is controlled by your telephone
system.
To add another party to a call:
1. Press
Conference.
2. Dial the number of the person you want to add to the call.
3. Wait for an answer.
If the called party does not answer or does not want to join the conference, press
Drop. You can return to the held call by pressing its call appearance button.
4. To add the person to the call, press
again.
5. Repeat Steps 1 through 4 for additional conference connections.
To add a held call to an active call
1. Press
Conference.
2. All calls that are on Hold are added to the conference.
IP Office (R3.0) 5601 User Guide Basic Call Handling Features - Page 5
40DHB0002UKFF – Issue 1 (7th February 2005) Redial