Avaya Audix Telephone User Manual


 
ABOUT THIS GUIDE
Voice messaging gives you the ability to communicate
effectively with one person or many from any touchtone
telephone 24 hours a day. The faster you become familiar
with Avaya Modular Messaging, the sooner you can put it to
work for you.
This quick reference guide provides step-by-step instructions
on how to perform important tasks when using the Modular
Messaging system through the AUDIX
®
telephone user
interface (TUI). For additional information, consult the
Modular Messaging TUI guide.
Note: Depending on the way your system is set up, some
features in this guide may not be available.
ENTERING THE SYSTEM
From your office extension:
! Call the system access number.
! Enter your password followed by [#].
From someone else’s office extension or from outside your organization:
! Call the system access number.
! Do one of the following:
If the extension has an associated Modular Messaging mailbox,
press [*] [#].
If the extension does not have an associated Modular Messaging
mailbox, press [#].
! Enter your mailbox number.
! Enter your password followed by [#].
ACTIVITY
MENU
[1]
RECORD/
SEND
MESSAGES
AUDIX
®
Telephone User Interface for Avaya
Modular Messaging Quick Reference Guide
[2]
GET
MESSAGES
SEND OPTIONS
Send immediately [#]
Toggle private / not private [1]
Toggle priority / not priority [2]
Mark for future delivery [3]
[3]
PERSONAL
GREETINGS
Recording Options
Pause / Resume recording [1]
Play back recording [2] [3]
Erase and begin again [*] [3]
End recording & approve [#]
For voice-only or voice/fax:
! At tone, record message.
! When finished, press [#]
For fax-only:
! To bypass recording, press [#]
before recording tone sounds.
MESSAGE OPTIONS
Enter destination mailbox number,
and then press [#
]
To “spell” name (person or list)
using touchtone keys, press [*] [2
]
Then:
! “Spell” full or partial name
! Select name from list
To send to personal list, [*] [5
]
then personal list number
To address to fax machine,
press [*] [*] [5
]
OTHER OPTIONS
! List all recipients [*] [1
]
! Delete current addressee [*] [3
]
! To delete the entire message,
clear all addressees,
then press [#] [#] [#
]
When finished, press [#
]
MESSAGE ADDRESSING
OPTIONS
Playback Options
[1] [2] [3]
Rewind Pause/
Resume
[4] [5] [6]
Louder Skip Skip
backward* forward
[7] [8] [9]
Quieter Slower Faster
[*] [0] [#]
Replay from
beginning
Call the sender [0]
Reply to sender by voice mail [1]
Forward with comment [2]
Record new message [4]
Reply to all recipients [5]
RESPOND / FORWARD OPTIONS
Print to default fax/printer [#]
OR
Print to other fax machine:
! Press [*] [*] [5]
! Enter outside line number
and full telephone number.
! Press [#]
OR
Print to this fax machine [*] [6]
PRINT OPTIONS
Select greeting to hear [1–4]
Select optional
g
reetin
g
numbe
r
[
1
2
]
Select greeting to delete [1–4]
Toggle Initial setting
/
Change setting [1]
Record or re-record [1]
Play/Pause/Resume greeting [3]
Delete greeting [*] [3]
Approve/Save greeting [#]
RECORD GREETING OPTIONS
Select greeting to record [1–4]
Listen to greeting [0]
Record greetings [1]
Activate greetings [2]
Delete greetings [3]
Administer call types [4]
PERSONAL GREETING
OPTIONS
! Enter password.
! Press [#]
! Re-enter new password.
! Press [#]
[5]
PERSONAL
OPTIONS
! Record name.
! When finished, press [1]
! To a
pp
rove,
p
ress
[
#
]
[6]
CALL ME
OPTIONS
[7]
AUTOSCAN
OPTIONS
Turn Call Me on [9]
Turn Call Me off [6]
Hear current status [0]
CALL ME OPTIONS
GENERAL TIPS
Need help? Press [*] [4]
To return to the Activity
Menu, press [*] [7]
See other side for more tips and
options.
40519
Listen to message [0]
Respond to or forward message [1]
Skip to next category [*] [#]
Replay header [2] [3]
Skip to next header [#]
Keep message
in current category [*] [*] [4]
Delete message [*] [3]
Print fax / e-mail [*] [1]
Undelete message [*] [*] [8]
GET MESSAGE OPTIONS
* Changes to next language, but only if
your system supports multiple languages.
Create list [1]
Scan lists [2]
Review & modify list [3]
PERSONAL LIST OPTIONS
Administer mailing lists [1]
Set fax preferences [3]
Change password [4]
Record name [5]
PERSONAL OPTIONS
SCAN OPTIONS
Scan headers & messages [1]
Scan headers only [2]
Scan message body [3]