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4610SW IP Telephone Options
58 4610SW IP Telephone User Guide
Viewing Quality of Service (QoS) Status
QoS refers to a number of mechanisms used to improve audio quality over the network.
Viewing Interface Status
Your phone interfaces with several system hardware devices and system software.
This screen provides information about three of the main interfaces.
Viewing Miscellaneous Status
Five miscellaneous status screens provide additional information about your telephone and its
connections, such as the model, serial number, and MAC address.
Viewing the Network Audio Quality
If you experience poor audio quality during a call, the problem is likely with your network. Your
LAN Administrator might ask you to display these screens to diagnose or troubleshoot audio
problems. Although technical in nature, these screens provide information that can help identify
causes of poor audio quality.
Note:
Note: The Network Audio Quality button displays only when you are on a call
(off-hook).
1. Select Network Audio Quality from the Options Main screen (accessed by pressing the
phone’s Option button).
If administered, the Audio Status screen #1 displays. The bottom line presents a
non-technical summary of network audio quality.
2. To return to the first Options Main screen, press the Return softkey.