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Telephone Management and Troubleshooting
82 4610SW IP Telephone Release 2.2 User Guide
3. Choose one of the following:
4. Press # to restart the phone or * to terminate the restart and restore the phone to its
previous state.
Note:
Note: Any reset/restart of your phone may take a few minutes.
Power Cycling the Phone
Use the power cycle with your System Administrator’s approval. Use power cycling only if the
basic or programmed reset procedure cannot be performed or does not correct the problem:
1. Unplug the phone and plug it back in.
The phone connection is re-established.
2. If power-cycling does not correct the problem, your System Administrator can perform a
more severe power cycle routine by unplugging both the phone and the Ethernet cables.
!
WARNING:
WARNING: Because the type of power cycle mentioned in Step 2 involves reprogramming
certain values, Step 2 should only be performed by your System Administrator.
If you want to Then
Reset the phone without
resetting any assigned
values.
Press * (asterisk).
A confirmation tone sounds and the display prompts
“Restart phone? * = no # = yes.”
Reset the phone and any
previously assigned
(programmed) values
(Use this option only if your
phone has prog.rammed,
static values).
Press # (the pound key).
The display shows the message “Resetting values”
while your IP telephone resets its programmed
values, such as the IP address, to its default values,
and re-establishes the server connection. The display
then prompts “Restart phone? * = no # = yes.”