AT&T TL91370 Cordless Telephone User Manual


 
14
Appendix
Troubleshooting
I cannot get a dial tone.
First try all the suggestions above.
Move the cordless handset closer to the telephone base. You
might have moved out of range.
If the previous suggestions don’t work, disconnect the
telephone base from the telephone jack and connect to a
different phone. If there is no dial tone on that phone either,
the problem is in your wiring or local service. Contact your
telephone service provider.
Your line cord might be malfunctioning. Try installing a new
line cord.
I cannot dial out.
First try all the suggestions in I cannot get a dial tone above.
Make sure you have a dial tone before dialing. The cordless
handset may take a second or two to find the telephone base
and produce a dial tone. This is normal. Wait an extra second
before dialing.
Eliminate any background noise. Noise from a television, radio
or other appliances may cause the phone to not dial out
properly. If you cannot eliminate the background noise, first
try muting the cordless handset before dialing, or dialing from
another room in your home with less background noise.
If the other phones in your home are having the same
problem, the problem is in your wiring or local service.
Contact your telephone service provider (charges may apply).