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Appendix
49
Troubleshooting
I hear noise in
the cordless
handset, and
none of the
keys or but-
tons work.
• Make sure the power cord is plugged in securely.
My cordless
handset does
not ring when
I receive a
call.
• Make sure that the ringer is not turned off. Refer to the
section(s) on ringer selection in this user’s manual.
• Make sure the telephone line cord is plugged securely into the
telephone base and the telephone jack. Make sure the power
cord is securely plugged in.
• The cordless handset may be too far from the telephone base.
• Charge the battery in the cordless handset for at least 16 hours.
For optimum daily performance, return the cordless handset to
its base when not in use.
• You may have too many extension phones on your telephone
line to allow all of them to ring simultaneously. Try unplugging
some of the other phones.
• The layout of your home or office might be limiting the operat-
ing range. Try moving the base to another location, preferably
on an upper floor.
• If the other phones in your home are having the same problem,
the problem is in your wiring or local service. Contact your local
telephone company (charges may apply).
• Test a working phone at the phone jack. If another phone has
the same problem, the problem is the phone jack. Contact your
local telephone company (charges may apply).
• Other electronic products can cause interference with your
cordless phone. Try installing your phone as far away as pos-
sible from electronic devices such as wireless routers, radios,
radio towers, pager towers, cell phones, intercoms, room moni-
tors, televisions, personal computers, kitchen appliances and
other cordless phones.
• Your line cord might be malfunctioning. Try installing a new line
cord.
• Re-install the battery pack, and place cordless handset in the
base cradle.
• Wait for the cordless handset to re-establish its connection with
the base. To be safe, allow up to one minute for this to take
place.