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Troubleshooting
The cordless handset may be too far from the telephone base.
Charge the battery in the cordless handset for at least 16 hours. For
optimum daily performance, return the cordless handset to the handset
charger when not in use.
You may have too many extension phones on your telephone line to
allow all of them to ring simultaneously. Try unplugging some of the
other phones.
The layout of your home or office might be limiting the operating range.
Try moving the telephone base to another location, preferably to a
higher location.
If the other phones in your home are having the same problem, contact
your telephone service provider (charges might apply).
Test a working phone at the phone jack. If another phone has the same
problem, contact your telephone service provider (charges might apply).
Other electronic products such as HAM Radios and other DECT phones can
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
Remove and install the battery again. Place the cordless handset in the
telephone base. Wait for the cordless handset to reestablish its connection
with the telephone base. Allow up to one minute for this to take place.
Your line cord might be malfunctioning. Try installing a new line cord.
My calls cut in and out while I’m using my cordless handset.
Other electronic products can cause interference with your cordless
phone. Try installing your phone as far away from the following electronic
devices as possible: television sets, VCRs, or other cordless telephones.
Do not install this phone near a microwave oven or on the same electrical
outlet. You might experience decreased performance while the microwave
oven is operating.
If you plug your phone in with a modem or surge protector, plug the
phone (or modem/surge protector) into a different location. If this does
not solve the problem, relocate your phone or modem farther apart from
one another, or use a different surge protector.
Relocate your telephone base to a higher location. The phone might have
better reception when installed in a high area.
If the other phones in your home are having the same problem, contact
your telephone service provider (charges may apply).
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