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If this answering system does not work
properly, try the following suggestions.
If you’re still having difficulty, call
1 800 222–3111.
Message Window Is Blank
• Make sure the power cord is securely
connected to both the answering
system and an electrical outlet not
controlled by a wall switch.
• Press O to make sure the system
is on.
Messages Are Incomplete
• The system can accept messages up to
three minutes long. If a caller leaves a
very long message, part of it might be
lost when the system disconnects the
call after three minutes.
• If the caller pauses for more than
seven seconds, the system stops
recording and disconnects the call.
• If the system’s memory fills up during
a message, the system stops recording
and disconnects the call.
System Does Not Answer After Correct
Number of Rings
• If the Toll Saver feature is on, the
number of rings changes from four to
two when you have new messages
waiting.
• In some cases, the system might be
affected by the ringing system used
by the local telephone company.
• If the system’s memory is full or the
system is off, the system answers after
10 rings.
System Will Not Record Messages
When memory is full and the Message
Window displays F, saved messages must
be deleted before new messages can be
recorded.
System Does Not Respond To Remote
Commands
• Make sure you are calling from a
touch tone phone. When you dial a
number, you should hear tones. If you
hear clicks instead, the phone is not a
touch tone telephone.
• The answering system may not detect
the Remote Access Code while your
announcement is playing. Try waiting
until the announcement is over before
entering the code.
• There may be noise interference on
the phone line you are using. Press
dial buttons firmly.
• Make sure you are entering your
Remote Access Code correctly.
• You might be calling from a phone
that sends tones too short for your
answering system to detect.
Power Failure Recovery
If the system is disconnected from AC
power it will not operate. Your
announcement and messages are retained
in memory during a power failure, but
you will need to reset the clock. See the
instructions on the bottom of the unit.
Message Window Displays
Clock needs to be reset.
Flashing – System is busy or in use
—OR—
Steady – System in Remote Access
mode.
Remote listening mode.
Deleting (rotating).
Memory is full
—OR—
Announcement monitor is off
(shown during Setup).
Call 1 800 222–3111.
IN CASE OF DIFFICULTY
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