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ASUS AiGuru U1 USB Phone for Skype
A.3 FAQ
This section provides solutions to problems that may occur or questions commonly
encountered during the installation and operation of ASUS AiGuru U1 USB Phone for
Skype. Read the Q&As below to solve your problems. If you cannot nd an answer
here, check the ASUS contact information at the end of the user manual.
Q1. Why can I not hear the other party clearly?
A1. Your PC speaker volume or the U1 receiver volume may be set too low. Adjust
the volume by pressing the up/down navigation keys on U1 to get a better
effect.
Q2. Why does the U1 screen show “Skype Logoff” after I plug U1 into the PC
USB port?
A2. Make sure that you have signed in Skype™ and Skype™ and the application is
running properly.
Also, ensure that your PC is not in standby/hibernate mode.
Q3. Why can I not SkypeOut?
A3. Enter 00 or “+” (hold the “0” key) before the number you are dialing. If your
Skype™ account has few or no credits left, purchase more credits on the
Skype™ website.
Q4. Why do I get no tone response from Skype™?
A4. It is because the Skype™ application has not been launched, the USB
connector is not plugged in, your PC is in standby/hibernate mode, or your
contacts are ofine.
• Make sure the Skype™ application is running properly on the PC.
• Make sure the phone is set up correctly.
• Wait for your contacts to be online.