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My mobile phone is not connected to a network
• Try connecting in another location
• Verify the network coverage with your operator
• Check with your operator that your SIM card is valid
• Try selecting the available network(s) manually (see page 45)
• Try connecting at a later time if the network is overloaded
SIM card error
• Make sure the SIM card was correctly inserted (see page 12)
• Make sure the chip on your SIM card is not damaged or scratched
Unable to make calls
• Make sure you have dialled a valid number and press the key
• For international calls, check the country and area codes
• Make sure your mobile phone is connected to a network, and that the
network is not overloaded or unavailable
• Check your subscription with your operator (credit, SIM card valid, etc.)
• Make sure you have not barred outgoing calls (see page 42)
Unable to receive calls
• Make sure your mobile phone is switched on and connected to a
network (check for overloaded or unavailable network)
• Check your subscription with your operator (SIM card validity)
• Make sure you have not forwarded incoming calls (see page 40)
• Make sure that you have not barred certain calls
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