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10 AEG Milano 20_en
Comfort functions
The comfort functions: waiting call, toggling, consultation, second call, con-
ference call with three must be ordered and paid for with your local telephone
network provider.
Your provider will also be able to tell you which flash-time has to be used on his
installation (please also read the chapter on "Flash time" (page 8).
When the unit is connected to a personal branch exchange (PBX), its supplier,
or the delivered instruction manual will be able to inform you.
Waiting call and toggling
You have the necessary subscription at your telephone network provider. While
you are having a telephone conversation, you hear a tone, i.e. a signal that indi-
cates that another user "knocks" (signal second call).
Use the R - key to put the actual conversation on hold. You hear the extra dial-
ing tone. By pressing "2" you can answer the second call. When you want to
return to the first conversation partner, you press the R - key again and dial "2"
again. You are now connected to the first conversation partner, and the second
caller is put on hold. This action (called toggling) can be repeated as often as
you wish, until one of the parties hangs up.
Consultation and toggling
With the function consultation / toggling, you can talk in turns to two different
callers, without one hearing what you discuss with the other. You can accept an
incoming call or call another participant yourself. This function also creates the
base for a conference call with three people.
You are calling with somebody and wish to retrieve information with another
participant (internal or external). To achieve this, you press the "R" - key to park
the first communication. You hear the extra dialing tone.
Dial the number of the other participant and have your conversation. When you
press the "R" - key again, you can park the second communication. Press "2",
and you return to the first conversation partner.
Now you can toggle between both conversation partners.
When you wish to end your call after the consultation, use the R - key and press
"1". The connection with the second conversation partner is broken.