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Initialize Your Voice Mailbox
1. Pick up the handset and dial 500.
2. When the Automated Attendant answers,
press * * during the greeting message.
3. At the prompt, enter your extension number.
4. The voice prompts guide you through the steps
to initialize your mailbox.
Access Your Messages (Log In to Your Mail Box)
from Your Analog Telephone
1. Pick up the handset and dial 500.
2. When the Automated Attendant answers,
press * * during the greeting message.
3. At the prompt, enter your extension number
and password, and then press #.
Access Your Messages (Log In to Your Mail Box)
from Any Internal Telephone
1. Pick up the handset and dial 500 (or press MSG if you
are on an NBX telephone).
2. When the Automated Attendant answers,
press * * during the greeting message.
3. At the prompt, enter your extension number
and password, and then press #.
Access Your Messages (Log In to Your Mailbox)
from an External Telephone
If you can dial your telephone extension directly:
Press * during your greeting. At the prompts, enter your
extension and password, and press #.
If you dial your organization’s main telephone number:
n If the Automated Attendant answers, press * *
during the greeting. At the prompts, enter your
extension and password, and press #.
n If the receptionist answers, ask to be transferred to
your voice mail and press * during your greeting.
At the prompts, enter your extension and password
and press #.
Forward a Message
1. While you are listening to the message, press 5.
2. The system prompts you to enter an extension or
voice mail group number. Add as many destinations as
you want.
3. After you have entered all the destinations, press #
and record a forwarding comment.
4. When you finish recording the comment, press #
for more options, or hang up.
Access the Automated Attendant
From any telephone on the system, dial 500.
Mailbox Options
Log in to your mailbox, press 9, and select one of these
options:
Message Playback Options
While you listen to a message, select one of these options:
*Note: If your system uses a messaging application other
than NBX Voice Messaging (such as Third-Party Messaging or
3Com NBX Unified Communications), use the documentation
for that messaging application instead of these instructions.
Press
to change your name announcement or
personal greeting.
Press
to change your password.
Press
to create or edit group lists.
Press
to enable or disable Offsite Notification.
Press
to listen to the first message.
Press
to save the current message.
Press
to delete the current message.
Press
to reply to the sender of the current message.
Press
to forward the current message.
Press
to hear date, time, and sender information.
Press
to move back 5 seconds in the current
message.
Press
to pause the current message for 20 seconds.
Press
to move forward 5 seconds in the current
message.
Press
to move to the next message.
Press
to return to the main menu.
NBX
â
Voice Mail
*
on Analog Telephones
Quick Reference Guide