We have a VTech wireless phone. We lost the instruction manual. Therefore, we can't access voicemail, so that the phone, is all but useless to us. So, before we toss it out, and buy a different phone, from a different company, not to mention going on Facebook, to thank the company for all the help we haven't gotten, I will try one more time. The model is a CS6719-16, and all we want is a instruction manual, or a place where we can order one.