Hold down Memory button; Memory Store & numbers appear. Up/down arrows scroll to an empty location.(To overwrite, press Select. You can then Edit Memory, Delete Memory, or Go Back.) Press Select. Store Name appears. Use keypad to enter name. Space using the # key; press 0 repeatedly to get special characters such as &.(To skip entering a name press Select; should move to Store Number).Press Select to save name. Store Number should appear. Enter number, press Select to save. To exit Memory press End.