Hi, I have a Nortel Networks phone at my desk at work. It is model M3904. I called my help desk for assistance and they told me that I have to contact Nortel. I cannot retrieve my phone messages from my voicemail. I think that I just need to have a password reset done. Is there someway that I can do that? My email is pfurr@gaylordhotels.com and the phone number is 301-965-3611. However, please do not leave a voicemail. Thank you for your assistance. I appreciate it. Phyllis Furr