I have model 1311 and lost my owners manuel. Tried calling into AT&T & you are closed for holiday. Can you email it to me in pdf form so I can print it off. Mostly interested in how you program the machine to answer. mmartinez4260@yahoo.com Sometimes after the 4 rings the tape seems like it gets hung up and won't play the message and than turns off. nedd manuel in pdf format so I can print it