RCA 2-9480 Telephone User Manual


 
2-9480
9-Number Memory
Two-Line Telephone
User’s Guide
EQUIPMENT APPROVAL INFORMATION
Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in
compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone
Terminal Equipment published by ACTA.
1 Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the US number and Ringer
Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your
telephone company.
The REN is useful in determining the number of devices you may connect to your telephone line and still have all of
these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all
devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line
as determined by the REN, you should contact your local telephone company.
Notes
This equipment may not be used on coin service provided by the telephone company.
Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if
you are on a party line. Check with your local telephone company.
Notice must be given to the telephone company upon permanent disconnection of your telephone from your line.
2 Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone network, the telephone company
shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is
not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue
service immediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you
of such temporary discontinuance; (2) afford you the opportunity to correct the situation; and (3) inform you of your
right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and
Regulations.
The telephone company may make changes in its communications facilities, equipment, operations or procedures
where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If
these changes are expected to affect the use or performance of your telephone equipment, the telephone company
must give you adequate notice, in writing, to allow you to maintain uninterrupted service.
INTERFERENCE INFORMATION
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device
may not cause harmful interference; and (2) This device must accept any interference received, including interference
that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the
interference).
Reorient or relocate and increase the separation between the telecommunications equipment and receiving
antenna.
Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving
antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television
technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet,
“How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government
Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.
Model 29480
15799700 (Rev. 0 E/S)
01-39
Printed in China
ATLINKS USA, Inc.
10330 North Meridian Street
Indianapolis, IN 46290
© 2001 ATLINKS USA, Inc.
Trademark(s) ® Registered
Marca(s) Registrada(s)
We bring good things to life.
BEFORE YOU BEGIN
MODULAR JACK REQUIREMENTS
You need an RJ11C or RJ14C type modular jack, which is the most
common type of phone jack and might look like the one pictured
here. If you don’t have a modular jack, call your local phone
company to find out how to get one installed.
CAUTION: When using telephone equipment, there are basic
safety instructions that should always be followed. Refer to the
IMPORTANT SAFETY INSTRUCTIONS provided with this product
and save them for future reference.
VOLUME
The volume controls for the handset and line ringers are separate on this
phone so you can adjust one without affecting the others.
To adjust the handset volume, use the RECEIVER HI MID LO switch on the left
side of the phone.
To adjust RINGER 1 and RINGER 2 volumes, use the switches on the left side
of the base unit to choose HI, LO or OFF. Note that, if in the OFF position, that
line will not ring. Your telephone has separate and distinct ringer sounds for
each line allowing you to determine (audibly) the line of an incoming call.
INSTALLATION
DESKTOP INSTALLATION
A coiled handset cord and two straight telephone line cords are packaged
with your unit.
1. (See Figure 1) If you have one dual-line phone jack (RJ14C).
Plug the white straight cord in the LINE 1+2 jack at the top of the base.
Plug the opposite end of the cord into the modular RJ14C dual-line jack.
(See Figure 2) or if you have two single-line phone jack (RJ11C).
Plug the straight cord in the LINE 1+2 jack at the top of the base.
Plug the straight cord into the LINE 2 jack.
Then, plug the opposite end of the cords into the modular RJ11C jacks.
2. Plug one end of the coiled handset cord into the handset and the opposite
end into the base.
3. Set the RINGER 1 and RINGER 2 volume switches to HI, LO or OFF.
Note in OFF position that line will not ring. Your telephone has separate
and distinct ringer sounds for each line this will allow you to determine
(audibly) the line of an incoming call.
4. Set the mode switch to TONE. Note that if you have problems dialing
switch to PULSE.
WRAPPING THE TELEPHONE LINE CORD
You may wrap the excess telephone line cord around the mounting bracket on
the bottom of the base.
WALL MOUNT INSTALLATION
FIGURE 1.
FIGURE 2.
3
4
One dual-line jack
Cord from
LINE 1+2 jack
Two single-line jacks
Cord from LINE 1+2 jack
Cord from
LINE 2 jack
WHITE
(RJ14C)
(RJ11C)
(RJ11C)
WHITE
WHITE
2
1
1. Plug white straight line cord into base jack LINE 1+2. Note that you must
use a RJ14C jack.
2. Connect to the RJ14C wall jack and position wall mount holes over the
wall plate and slide down until base assembly is firmly in place.
3. Plug one end of the coiled handset cord into the handset and the opposite
end into the base.
4. Set the RINGER 1 and RINGER 2 volume switches to HI, LO or OFF. Note in
OFF position that line will not ring. Your telephone has separate and
distinct ringer sounds for each line this will allow you to determine
(audibly) the line of an incoming call.
5. Set the mode switch to TONE. Note that if you have problems dialing
switch to PULSE.
TELEPHONE BASICS
TEMPORARY TONE FEATURE
If you have Pulse (rotary) service, and want to access customer calling
services that require tone dialing, such as getting information from a local
bank, you can use this feature.
1. Press the TONE BUTTON (*) after you have connected to the service to
enable Tone dialing.
2. When you hang up, the phone automatically returns to Pulse dialing mode.
To Make a Call To Receive a Call
1. Pick up the handset. 1. Press the line number of the flashing
2. Press LINE 1 or LINE 2. indicator.
3. Replace the handset to hang up. 2. Pick up the handset.
3. Replace the handset to hang up.
MAKING AND RECEIVING CALLS
CHOOSE A LINE
Press LINE 1 or LINE 2. When the handset is off hook, an indicator lights
above the button indicating the line is in use.
NOTE: You can use the telephone if you have only one incoming line.
However you cannot access a second line.
REDIAL
Use REDIAL, to quickly redial the last number that was manually dialed. This
is useful when a line is busy for a long time.
1. Pick up the handset.
2. Wait for dial tone.
3. Press the REDIAL button. The phone automatically redials the last number
that was dialed (up to 32 digits).
FLASH
Press the FLASH button to activate custom calling services such as call
waiting or call transfer, which are provided by your local phone company. Do
not use the hook switch because you might hang up the phone.
HOLD
Press HOLD button and hang up the handset. The LINE indicator blinks to
indicate the party is on hold.
TO CONTINUE THE CONVERSATION:
At this phone From another phone
1. Pick up handset. 1. Pick up handset.
2. Press LINE on hold.
CONFERENCE
The conference feature enables you to carry on three-way conversation
using LINES 1 and 2 simultaneously.
1. Place first party on HOLD.
2. Press the alternate LINE.
3. Dial phone number for second party.
4. Press CONF and talk to both parties.
5. When finished with conference press LINE 1 or 2 to talk privately and
disconnect other line.
6. When finished hang up.
MEMORY
Each of the memory buttons is capable of storing phone numbers that are up
to 24 digits.
STORING A NUMBER IN MEMORY
1. Pick up the handset.
2. Select line 1 or 2, and wait for a dial tone.
3. Press STORE button.
4. Enter the telephone number to be stored.
5. Press STORE button.
6. Press number key 1-9 dial buttons to assign a memory address.
7. Replace the handset.
8. To store another number repeat steps 1-7 .
INSERTING A PAUSE IN THE DIALING SEQUENCE
Press the REDIAL button to insert a delay in the dialing sequence of a stored
telephone number when a pause is needed to wait for a dial tone (for example
after you dial 9 for an outside line, or to wait for a computer access tone). Each
pause counts as 1 digit in the dialing sequence.
CHANGING A STORED NUMBER
To change a stored number, you just replace it with a different number using
the procedure for storing a number.
DIALING A STORED NUMBER
1. Pick up the handset.
2. Press the line you want (line 1 or line 2).
3. Wait for a dial tone.
4. Press MEM DIAL button.
5. Press memory address button 1-9.
NOTE: If you make a mistake while storing a number, hang up and repeat
the storing procedure.
GENERAL PRODUCT CARE
To keep your Telephone working and looking good, follow these guidelines:
Avoid putting it near heating appliances and devices that generate
electrical noise (for example, motors or fluorescent lamps).
DO NOT expose to direct sunlight or moisture.
Avoid dropping the unit and/or other rough treatment.
Clean with a soft cloth.
Never use a strong cleaning agent or abrasive powder because this will
damage the finish.
Retain the original packaging in case you need to ship it at a later date.
SERVICE
This product may be serviced only by the manufacturer or its authorized
service agents. Changes or modifications not expressly approved by ATLINKS
USA, Inc. could void the users authority to operate this product. For
instructions on how to obtain service, refer to the warranty included in this
guide or call customer service at 1-800-448-0329.
Or refer inquiries to:
ATLINKS USA, Inc.
Manager, Consumer Relations
P O Box 1976
Indianapolis, IN 46206
Attach your sales receipt to the booklet for future reference or jot down the
date this product was purchased or received as a gift. This information will be
valuable if service should be required during the warranty period.
Purchase date ________________________________________________
Name of store ________________________________________________
TROUBLESHOOTING TIPS
Problem Solution
No dial tone. Check hook switch to make sure it pops up.
Check if a LINE button depressed.
Phone dials in pulse with tone service Make sure TONE/PULSE switch is set to TONE
Phone wont dial out with pulse service Make sure TONE/PULSE switch is set to PULSE
Phone doesnt ring Check RINGER VOLUME.
You might have too many phones on one line.
Light and tone fluctuating with This is normal as power is feedback flutter
when dialing in pulse mode phone outpulsing.
Cant be heard by Make sure phone line is connected properly.
other party Make sure other phones are not OFF hook at
the same time. If so, this is normal condition as
volume drops when additional phones are
used at once.
Memory dialing Make sure you entered numbers correctly.
(See Memory.)
Memory Loss Is Lithium battery installed correctly.
Does lithium battery need to be replaced.
Indicator lights do not Check all of the phones on this line.
Turn on or off properly Switch the line cord jacks for lines 1 and 2.
LIMITED WARRANTY
What your warranty covers:
Defects in materials or workmanship.
For how long after your purchase:
One year, from date of purchase.
(The warranty period for rental units begins with the first rental or 45 days
from date of shipment to the rental firm, whichever comes first.)
What we will do:
Provide you with a new or, at our option, a refurbished unit. The exchange unit
is under warranty for the remainder of the original products warranty period.
How you get service:
Properly pack your unit. Include any cables, etc., which were originally
provided with the product.
•”Proof of purchase in the form of a bill of sale or receipted invoice which is
evidence that the product is within the warranty period, must be presented
to obtain warranty service. For rental firms, proof of first rental is also
required. Also print your name and address and a description of the
defect. Send via standard UPS or its equivalent to:
ATLINKS USA, Inc.
c/o Thomson multimedia Inc.
11721 B Alameda Ave.
Socorro, Texas 79927
Pay any charges billed to you by the Exchange Center for service not
covered by the warranty.
Insure your shipment for loss or damage. ATLINKS accepts no liability in
case of damage or loss.
A new or refurbished unit will be shipped to you freight prepaid.
What your warranty
does not
cover:
Customer instruction. (Your Owners Manual provides information
regarding operating instructions and user controls. Any additional
information, should be obtained from your dealer.)
Installation and setup service adjustments.
Batteries.
Damage from misuse or neglect.
Products which have been modified or incorporated into other products.
Products purchased or serviced outside the USA.
Acts of nature, such as but not limited to lightning damage.
Limitation of Warranty:
THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE
TO THIS PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED
(INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO
VERBAL OR WRITTEN INFORMATION GIVEN BY ATLINKS USA, INC., ITS
AGENTS, OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY
INCREASE THE SCOPE OF THIS WARRANTY.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE
EXCLUSIVE REMEDY OF THE CONSUMER. ATLINKS USA, INC. SHALL NOT
BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING
FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF
ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS
DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED
BY THE LAWS OF THE STATE OF INDIANA. EXCEPT TO THE EXTENT
PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS
PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET
FORTH ABOVE.
How state law relates to this warranty:
Some states do not allow the exclusion nor limitation of incidental or
consequential damages, or limitations on how long an implied warranty
lasts so the above limitations or exclusions may not apply to you.
This warranty gives you specific legal rights, and you also may have other
rights that vary from state to state.
If you purchased your product outside the USA:
This warranty does not apply. Contact your dealer for warranty information.
1
2
US NUMBER IS LOCATED ON THE CABINET BOTTOM
REN NUMBER IS LOCATED ON THE CABINET BOTTOM